PPI Reclaiming Discussion part 4

cclissold

beamerguy wrote: »

So, its on your hubby's account to which the loan has been repaid so they can only send a cheque.

YOUR JOB NOW:
On a daily basis contact them for the payment, if need be go to the CEO, THE MORE PRESSURE YOU APPLY, THE QUICKER YOUR CHEQUE WILL ARRIVE

well i was considering emailing the ceo but then i thought that might antognise them and put me to the bottom of the pile. surely if i am just ringing their call centre each day they wont change tactics and pay up. i thought they would just log it each time. when i asked this morning about the 8 week timescale for payment (from receiving acceptance) i was told there are no FSA timescales and they can pay when they want. However I will now make it my mission to ring them at 8am every morning from Monday. I usually get through within about 3 minutes.

C.x

rodd-y-ler

rodd-y-ler wrote: »

Arg!

So I sent the request as above, but they replied stating without the account reference they couldn't do anything.

Luckily I still have bank statements since 2004, so after some rummaging I found one with my DD payment to ALPF (Allience & Leicester) with a reference number.

Photocopied and sent this information to them, thinking all would be well, then they have replied saying they can't find any record of it.

So I have proof and a reference that I was paying off a loan to an A&L subsidiary in 2006, but Santander (now owners of A&L) can't find any record of it.

Is this a breach of DPA laws?

How can I get this sorted without a copy of the credit agreement?

Help!

Amazing!

Quick call to the Ombudsman, and 3 weeks later I have Santander offering me a £1,200 settlement, what a great start to the weekend!

Thanks for the advice all, and good luck to all those still working through it all

beamerguy

cclissold wrote: »

well i was considering emailing the ceo but then i thought that might antognise them and put me to the bottom of the pile. surely if i am just ringing their call centre each day they wont change tactics and pay up. i thought they would just log it each time. when i asked this morning about the 8 week timescale for payment (from receiving acceptance) i was told there are no FSA timescales and they can pay when they want. However I will now make it my mission to ring them at 8am every morning from Monday. I usually get through within about 3 minutes.

C.x

LISTEN YOU
You give them hell, the CEO WHOEVER and there is a timescale laid down by the FSA/FOS and NO, they cannot pay when it suits them ???
You tell the CEO what you have been told and by whom, if you want your money PUT IMMENSE PRESSURE ON

cclissold

beamerguy wrote: »

LISTEN YOU
You give them hell, the CEO WHOEVER and there is a timescale laid down by the FSA/FOS and NO, they cannot pay when it suits them ???
You tell the CEO what you have been told and by whom, if you want your money PUT IMMENSE PRESSURE ON

Thanks you have made my Friday night feel much better. I was starting to feel sick about it all. ItThis whole business consumes every waking hour.

C.x

di3004

parsnips wrote: »

Has anyone got an alternative number for lloyds tsb or is the only one the 0845 number

They did used to have a 01633 number and I am unable to locate it, have you tried emailing as well?
I know ringing them though is the quickest method.

[EMAIL="Customer.Care.Insurance@lloydsTsb.co.uk"]Customer.Care.Insurance@lloydsTsb.co.uk[/EMAIL]

Hope your able to get though. Fingers crossed.;)

di3004

rodd-y-ler wrote: »

Amazing!

Quick call to the Ombudsman, and 3 weeks later I have Santander offering me a £1,200 settlement, what a great start to the weekend!

Thanks for the advice all, and good luck to all those still working through it all

Brilliant news!:T Congratulations!:beer:

cclissold

cclissold wrote: »

Thanks you have made my Friday night feel much better. I was starting to feel sick about it all. ItThis whole business consumes every waking hour.

C.x

Right I am going to love you and leave you all for the evening.

Love you all and your wise words - miss you all already (super cheesy I know).

C.x

di3004

cclissold wrote: »

Right I am going to love you and leave you all for the evening.

Love you all and your wise words - miss you all already (super cheesy I know).

C.x

Aww we loves ya too, nice to be cheesy now and again LOL

Have a wonderful evening honey xx:beer:

beamerguy

cclissold wrote: »

Thanks you have made my Friday night feel much better. I was starting to feel sick about it all. ItThis whole business consumes every waking hour.

C.x

I understand that, but look, on this forum are real genuine people who are suffering / or have suffered and are available to help, it is a real forum with others just like you.

Follow what we say and you will succeed, my advice is give your bank pressure like never before, it will NOT have any reflection on you or your complaint, more so they will want to get you off their backs ASAP

Don't they deserve a return of harrassment that they deal out themselves, of course they do !!!!

HIT THEM HARD they cannot hurt you

parsnips

di3004 wrote: »

They did used to have a 01633 number and I am unable to locate it, have you tried emailing as well?
I know ringing them though is the quickest method.

[EMAIL="Customer.Care.Insurance@lloydsTsb.co.uk"]Customer.Care.Insurance@lloydsTsb.co.uk[/EMAIL]

Hope your able to get though. Fingers crossed.;)

ive rang, emailed customercare, emailed ceo, its been 8 weeks now since my offer letter !! i could do with an alternative number as i havnt got a landline so i have to ring off my mobile