PPI Reclaiming Discussion part 4

lisajaynec

cappo wrote: »

Hi lise well our lovely Di or lorraine are the email addy specialists but i can certainly help you with the ico as i have considered going down this route myself, follow the prompts below my woman all the best, steve



http://www.ico.gov.uk/

thanks Steve and so pleased to hear of your wins, you deserve it
Lisa

cappo

lisajaynec wrote: »

thanks Steve and so pleased to hear of your wins, you deserve it
Lisa

Thanks lisa your a star:):):):):):)

amersall

:j:jWell done Steve :beer::beer:
Glad you stuck with this x:cool:

amersall

lisajaynec wrote: »

Any one got a customer service email address for the co-op besides the ceos address that im using with out much joy regarding my my request which is now 44 days old without any acknowledgement or receipt even although i sent it by recorded post.
The ceo email address I'm using is
[EMAIL="barry.tootell@cfs.coop"]barry.tootell@cfs.coop[/EMAIL]
Also when and how do i take a complaint to ICO?
thanks
Lisa

Hi there, there doesnt seem to be an email address for customer services.
Give them a ring on the complaints number,put a complaint in re your info and tell them the delay is unacceptable and you will inform the ICO if they do not address your complaint now.

catwoman150

I am thinkning of putting in a claim for a couple of credit cards. I took these out online years ago. I cant remember if I ticked the box or the box was pre ticked or not for paymnet protection. I know that I have been paying it over the years and I have cancelled these three years ago as I went on a DMP. I am wondering if anyone has had any success when they are on a DMP.

Thanks

Sykes1978

Just a quick question I recently accepted RSB's offer for being miss sold ppi, in there letter they say they will endeavour to pay the money in to my natwest current account with in 28working days, have many people recieved there money with in this time scale ??, they have stuck to there word so far in getting the claim looked at but I don't want to be to hopeful, they've had my acceptance for since 05-09-11 so they should pay up by 14-10-11.

lisajaynec

Just come home to my cheque from MBNA for £8,500 :beer:, they have used the other £500 to pay off my credit card account. I put in the claim on 3rd August, was notified on the 8th September that my claim had been upheld and received the cheque today 1st October.:j:T

I did send them a letter asking the figures to be re looked at because I have found a statement in August 2001 to say that i had a balance of 4k but according to them i only opened the account in may 2001 and i didn't do a credit transfer, but heard nothing from them.
The cheque letter says in full and final settlement so do i cash the cheque and if i do can i still ask MBNA to re look at the figures?
Thanks
Lisa

glimmerofhope

Sykes1978 wrote: »

Just a quick question I recently accepted RSB's offer for being miss sold ppi, in there letter they say they will endeavour to pay the money in to my natwest current account with in 28working days, have many people recieved there money with in this time scale ??, they have stuck to there word so far in getting the claim looked at but I don't want to be to hopeful, they've had my acceptance for since 05-09-11 so they should pay up by 14-10-11.

Hi
Nothing from them for me yet. I am exactly the same dates as yours so fingers crossed that the weekend of the 14th will be a good one

glimmerofhope

catwoman150 wrote: »

I am thinkning of putting in a claim for a couple of credit cards. I took these out online years ago. I cant remember if I ticked the box or the box was pre ticked or not for paymnet protection. I know that I have been paying it over the years and I have cancelled these three years ago as I went on a DMP. I am wondering if anyone has had any success when they are on a DMP.

Thanks

Hi Catwoman
Can't comment on the CC but I have reclaimed loans from Natwest and 2 from MBNA and I am on a dmp. As fair as I am concerned these charges probably helped tip me over the edge financially and led me to the DMP. My natwest OD has been paid off by the repayment and left an addidtional amount, on the MBNA still awaiting the numbers.
So you have nothing to lose - go for it.
I think that they can apply the payment to any arrears though

glimmerofhope

lisajaynec wrote: »

Just come home to my cheque from MBNA for £8,500 :beer:, they have used the other £500 to pay off my credit card account. I put in the claim on 3rd August, was notified on the 8th September that my claim had been upheld and received the cheque today 1st October.:j:T

I did send them a letter asking the figures to be re looked at because I have found a statement in August 2001 to say that i had a balance of 4k but according to them i only opened the account in may 2001 and i didn't do a credit transfer, but heard nothing from them.
The cheque letter says in full and final settlement so do i cash the cheque and if i do can i still ask MBNA to re look at the figures?
Thanks
Lisa

Hi Lisa
Congratulations thats a nice start to the weekend.
Can I just ask was it just a letter saying they had upheld and then a cheque? I had a letter 14th Sept saying upheld but don't know if I should be getting a breakdown of the reclaim or if they jsut sent the cheque.

If you have a statement in 2001 showing £4k it wouldn't harm to call them
Thanks in advance