PPI Reclaiming Discussion part 4

lisajaynec

cappo wrote: »

Hi lisa don't know if our treasure Di or our shining amersall amongst others have addressed this but my spin on it is this, pursue the bank,email the ceo and badger them, as the marksman said in a previous post there probably looking at your account numbers right now as they tell you they don't have them, i've chased LTSB for the last 4 months to get my credit card account numbers and they've led me a song and dance, i've now sarred them after threatening to contact the fsa and ico and emailing ceo several times,it's a game now with the banks trying to limit there exposure to misell so the more people they put off,the less they payout. again i'm afraid to have to say as i said to trish if you really can't get the co-operation of the bank consider a (good) cmc who will work for you on a no win no fee basis and if they get no joy will not charge you,sorry guys i'm not having a change of heart but some of these guys will lose out with no-one able to shift the banks and it's better to have 75% of a claim then nothing at all, where do you go with the banks when they get stubborn to the point of doing nothing. steve

Thanks Sreve, im willing to try anything, i will email the ceo and see if i get any joy.
Thanks again to all you great people, you keep me going!
Lisa

lisajaynec

lisajaynec wrote: »

Thanks Sreve, im willing to try anything, i will email the ceo and see if i get any joy.
Thanks again to all you great people, you keep me going!
Lisa

Has anyone got a good letter that i can use to copy and paste and change to ceo please?
Also Yorkshire bank CEO changed to David Thorburn on 1st July 2011 anyone got his email address please

Thanks
Lisa

viccaleva

Hi, my loan ppi claim with Black Horse was upheld at the beginning of August, the letter they sent with figures only had interest calculated up to yesterday. The letter stated that if the slip was signed and returned within 2 weeks (it was returned same day), this would give ample time for the money to be in my account by the date that the interest had been calculated up to.

Does anyone know how the payments are made ?BACS or faster payment as the money is not in my account and the only BACS payment pending for Tuesday is my wages!

cappo

viccaleva wrote: »

Hi, my loan ppi claim with Black Horse was upheld at the beginning of August, the letter they sent with figures only had interest calculated up to yesterday. The letter stated that if the slip was signed and returned within 2 weeks (it was returned same day), this would give ample time for the money to be in my account by the date that the interest had been calculated up to.

Does anyone know how the payments are made ?BACS or faster payment as the money is not in my account and the only BACS payment pending for Tuesday is my wages!

Hi vic Di and myself had loans upheld with LTSB this year and speaking for myself they paid the money in by bacs, took about 3 weeks.

cappo

lisajaynec wrote: »

Has anyone got a good letter that i can use to copy and paste and change to ceo please?

Hi lisa i'd help you with this but as i can only use one hand due to my stroke i'm a very slow typer someone will be on here soon who i'm sure will help you with this. good luck

lisajaynec

cappo wrote: »

Hi lisa i'd help you with this but as i can only use one hand due to my stroke i'm a very slow typer someone will be on here soon who i'm sure will help you with this. good luck

Thank you any help is gratefully received, and the support on this site is what keeps me going-so thanks everyone, hopefully soon Niggly will help me with some payouts calculations -fingers crossed

cappo

lisajaynec wrote: »

Thank you any help is gratefully received, and the support on this site is what keeps me going-so thanks everyone, hopefully soon Niggly will help me with some payouts calculations -fingers crossed

You'll be alright lisa you still have a lot of options, the fos would take it up but generally you would need 8 weeks or a final response or as i said the ceo might take it up for you, if you have a good claim stick with it, the banks will always try to bluff you out if your persistent generally you can wear them down.

di3004

lisajaynec wrote: »

Thanks Di
I did use the template but only included my current account number, which is the one i use if i need to access my saving account, isa, my credit card as they are all linked. I knew i didnt have ppi on the loan info sent but i did have ppi on a previous loan as they made me have it before theyd grant the loan-but i dont have any account number. I will write back and see if I get any joy

I have tried Sars wiyth other companies i have had loans or credit cards with including RBS who have declined me the info as i don't have the account number. About 5 years ago i had a massive sort out and burnt all my old paperwork- i could kick myself now lol

Fingers crossed i get better response from barclays and Halifax again sent SAR without account numbers

Thanks again for your helpful advice
Lisa

Hi Lisa

Thank you for getting back to me.
Tell them "you know" they supposed to provide you with details form all accounts you've taken out with them and expect to receive them as this is covered by the SAR and the DPA.
You could tell them otherwise you will be contacting the ICO on this matter, good luck xx;)

di3004

lisajaynec wrote: »

Has anyone got a good letter that i can use to copy and paste and change to ceo please?
Also Yorkshire bank CEO changed to David Thorburn on 1st July 2011 anyone got his email address please

Thanks
Lisa

Me again

Right, what I would do is as our lovely Steve suggested, contact the CEO and make the bank aware you have done this as well, maybe send them a copy, this way they may act quicker with a bit of luck.


Dear (Mr CEO)

Account number **********

I requested for a Subject Access Request (SAR) with the requested payment of £10 to your Data Protection Department of your bank, and am disappointed I only received Data on a account number *******.

I am aware that a SAR should cover for every account I have taken out with you, despite me only enclosing the account number as above, your staff had a duty to provide me with everything listed on my SAR letter. (I enclose a copy of this request for your records).

I am now asking that I receive the remaining of the Data you hold on me on each and every account.
Your business have all details of myself, my address and realistically this should be enough information for your staff to track down any accounts I have taken out with your business.

Please will you ensure that I receive the remaining of any copies as requested on my SAR by 14 days, this gives ample time for your data department to provide me with all my data you still hold on me.

If this fails, I will be contacting the Information Commissioners Office (ICO) for advice and maybe complain if this request has not been met as required by 14 days.


Yours sincerely

di3004

Lisa

I assumed it was this one below, however can't remember if it changed or not.
I remember someone posting up before about a new name of the CEO but cannot remember for which bank and forgot to save it......:o

Anyway the one I have is this one here.;)

[EMAIL="Lynne.Peacock@nab.co.uk"]Lynne.Peacock@nab.co.uk[/EMAIL]

And of course its the same CEO addy for the other bank as well.