PPI Reclaiming Discussion part 4

irnbru74

Hi,
Hi phoned direct line looking for info regarding 2 loans and come up with a blank due to age of loan (from late90's)advisor couldn't help me, after giving name, address etc. I'm at a loss what to do next, I asked whether I could go down the route of an SAR, but she told me I would need agreement number - which I don't have.
Does anyone have any suggestions?
Thanks

clair2305

Hi

I'm hoping some of you helpful people here on MSE will be able to steer me in the right direction.

I'll try briefly to set the scene...

I took out a personal loan with Abbey National in 1997 to buy a new car and from the outset had PPI, was sold it over the fone and not really given an option of not having it, I'm sure you all know the drill, just sold over the phone, they tell you will pay the loan if you become unemployed, etc and it all sounds cosy, but they don't tell you the exclusions and as I cannot remember when I as first prescribed blood pressure tablets, they may have well excluded me.

Anyway I was so happy they said yes and I could get a new car.

So, everything was fine and I was paying approx £300 per month, including the PPI. Then in 2001/2002 I got into a bit of difficulty, not only with the loan, but I had lots of credit cards and was a silly girl. But I never stopped paying my loan (or the other stuff) but it was getting too much for me, and making only minimum payments on credit cards didn't help. I did one of those debt consolidation agreements where a company was sharing out an amount I gave them between my creditors. I didn't want to include the loan but had to, as I was told by the debt consolidating people that it would be harder for them to get creditors to agree to reduced payments. I think at this time the PPI may have been cancelled with the loan.

I continued, through the consolidation company to pay the loan (can't remember if they froze interest, think not) until just over a year later, Amex (one of my cards) contacted me and said I could do this myself, wouldn't be charged for the privilege and my creditors would view me better, they were very helpful. So I came to agreements myself with my creditors including the loan (and an overdraft I had with the same bank) and paid it all off. I didn't go bankrupt at all and I'm proud to say I paid every penny back. I also opened an account with another bank and had salary paid in there. I finally finished paying all my creditors in 2006.

So whilst I didn't go bankrupt, I'm sure I was technically in default, but I wonder if this means I cannot claim?

Also, does the length of time ago I took out the loan have an impact? Whilst I took it out in 1997, it was still active until 2006 which is still within the 6 year limit.

My main reason for claiming is now I am in a strained financial situation, through no fault of my own, like many of us I imagine and am thinking "if I don't ask I wont get", but did want the advice and help of others before I embark on this.

I do have some minimal paperwork from Abbey/Santander, confirmation of receiving my last payment.

I'd be grateful for any replies....and sorry, I was not as brief as I thought I was gonna be

ebayg1rl

Hi all, I hope you are all keeping positive with the August deadline drawing nearer.

An update for you:- I have various different PPI complaints ongoing at the moment, one of which is with MBNA regarding a credit card started in 2000 and chopped up in 2006. Complaint went in May 20th 2011 and received a letter asking me to ring the Customer Advocate Office 7th June to give more information as the card had changed numbers atleast once in the 6 years it was active. Next letter was dated 17th June saying apologies for not getting back to me sooner (?!?) and they would respond by 18th July. Letter received dated 18th July but needed another 21 days to compile data.
By this time I was a bit fed up so I emailed CEO on August 8th and he passed things onto a case manager who advised me by email that he would give a responce in 7 working days.
Guess what... it's now day 9 so I have just rung the Customer Advocate Office and been told that they have now got all the account numbers for the card (I gave them this in my initial complaint letter and questionnaire) but as my appointed case manager has gone sick with stress they can't tell me when things will progress further! And to cap it all off I asked if they wanted to double check my addresses (home and email), so that they could contact me either way, and they had an old home address listed as the contact address (even though they have been writing to me at my current address all through this saga).

The moral of this is - check that the bank/card provider has your correct contact details and that if you have an appointed case manager pray they don't go off sick.

Well done to all you winners, I hope the upheld letters keep on coming

aandrea

Can anyone help me please?
Hubby took out loan for a car with PPI, Told had to have PPI or no car. Loan is through Black Horse, but PPI was charged
upfront, then added to charges of total cost of car. Looking at copy of his agreement got,cash price of goods, then cash price of payment protection plan, then cash price of other listed insurances ( no idea what this is) He told me that he didnt tick the boxes to say that he wanted them, at all. We now have gave the car back as no longer afford it, but still owe Black Horse, which is still charging for PPI.
Is there no template of letter that got to write at all.

Andy

aandrea

Also I have the Agreement Number, is that the same as policy number?

Smamfer

Afternoon all

ANYONE managing to dodge the rain??

Just been having a nosey about for an email add for capital one but can't find it

Its regarding a capital one credit card ppi reclaim

If anyone has access to it quicker while i continue searching that would be top banana!:j

Many thanks xx

di3004

aandrea wrote: »

Can anyone help me please?
Hubby took out loan for a car with PPI, Told had to have PPI or no car. Loan is through Black Horse, but PPI was charged
upfront, then added to charges of total cost of car. Looking at copy of his agreement got,cash price of goods, then cash price of payment protection plan, then cash price of other listed insurances ( no idea what this is) He told me that he didnt tick the boxes to say that he wanted them, at all. We now have gave the car back as no longer afford it, but still owe Black Horse, which is still charging for PPI.
Is there no template of letter that got to write at all.

Andy

Hi there

What you do is pursue the dealer as these are the ones responsible for setting up the account, there is no template letter anymore but a reclaim questionnaire as on step 3 below.
Complete and send to dealers head office, keep a copy, they should have 8 weeks to make a decision, but may ask for more time, good luck.
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step3

di3004

aandrea wrote: »

Also I have the Agreement Number, is that the same as policy number?

Yes that's the one. make sure you enclose the agreement number on the reclaim questionnaire.;)

di3004

13roses wrote: »

:mad: Hi is there any body else having trouble having there ppi claim from mbna refunded i started my claim in september 2010 and in december i was told it went to the obudsman and then in may i was told mbna have upheld it and are going to pay me and should just take a few weeks to give me a final figure with intrest and am still waiting i am with a claims company who are fighting this for me i phoned them on monday and they said to me that mbna have such a back long and are strugling to pay every one but the goverment have said they have to settle all claims by the 31st aug ( this is what the my claims company have said ) ??? is there any one esle waiting ??

Hi there

Well done on your success!:beer:

There are lots who have had dealings with these on here.
Hope you hear soon, fingers crossed.;)

aandrea

cappo wrote: »

Write one yourself, stating any additional reasons or not as you wish, the questionaire should be enough, everything the bank needs to know will be on there(a covering letter is not a requirement,the fos questionaire is now being used by hsbc as the idea is that if your complaint is rejected the questionaire is passed back to the fos without having to re write the complaint) good luck

So you fill in questionaire then post to your bank, or whoever.
then what, if they so no can do.