PPI Reclaiming Discussion part 4

pebbles88

di3004 wrote: »

I am so sorry to hear this hun, but yes get a second letter done and if you want any help, let us know.
Good luck.;)

Di
X

Cheers Di,

They have included all the ombudsman leaflet, but say that any complaints they cannot resolve may be referred to them, so i think its worth the 3nd letter, just to try,....what do you think??

di3004

pebbles88 wrote: »

Cheers Di,

They have included all the ombudsman leaflet, but say that any complaints they cannot resolve may be referred to them, so i think its worth the 3nd letter, just to try,....what do you think??

Hi Pebbles, if they have not finalised and closed this complaint then yes you go for it.;)
Its well worth another try, I send you luck on this one hun, maybe it will be the case of being third time lucky.:beer:
And let us know how you get on, cheers hunni XXXX

EllBee

di3004 wrote: »

Hi Ellbee
Its good to hear from you.

Hope you and your family are well, especially your new baby grand-daughter, what a very hectic time for you.:A

Hope you hear of a decision very soon and a good one as well, good luck hun and look forward to hearing from you again soon, take care.;)

Di
X

Hi Di,

Thanks for your reply. My granddaughter's doing well now, though gave us a scare last week when she had a setback. Fortunately she's back on track now and doing well.

I hope I hear something soon. It's very frustrating not getting any response, even if it is to say they haven't dealt with it yet! :mad:

Just hope that expression 'all good things come to those who wait' will apply to me in the not too distant future.

Hope you're well.

EllBee

EllBee

maxdp wrote: »

Hi Ellbee.

Could you try to ring them that may be quicker or write a letter. I know they are very busy and I have been kept waiting for ages by my adjudicator. I think thems that shout loudest get seen quickest.:rolleyes:

Hi maxdp

Thanks for your reply. I think you're probably right about 'thems that shout loudest'! It seems to apply in most things, usually to get them off your back! Never been one for shouting and making a fuss though. I have tried but I end up feeling sorry for the person on the other end of the phone!

I'll try another phone call tomorrow and hope I can speak to a real live person instead of an answerphone! If no luck there a letter's the next step. You'd think they'd send a quick reply by email, it wouldn't take a minute just to acknowledge that they'd received my email and would be in touch soon. I imagine they're up to their eyes in it at the moment though. :eek:

di3004

EllBee wrote: »

Hi Di,

Thanks for your reply. My granddaughter's doing well now, though gave us a scare last week when she had a setback. Fortunately she's back on track now and doing well.

I hope I hear something soon. It's very frustrating not getting any response, even if it is to say they haven't dealt with it yet! :mad:

Just hope that expression 'all good things come to those who wait' will apply to me in the not too distant future.

Hope you're well.

EllBee

Hi Ellbee

Oh dear I am so sorry to hear that and relieved to know all is okay now, bless you and your family, I send all my love.:A

Yes I hope you hear something soon, you need the luck, so everything crossed for you hun and your right what you said "all good things come to those who wait".:T
You take care and look forward to hearing from you again very soon.:A

Di
XX

pinknico

EllBee wrote: »

Hi maxdp

Thanks for your reply. I think you're probably right about 'thems that shout loudest'! It seems to apply in most things, usually to get them off your back! Never been one for shouting and making a fuss though. I have tried but I end up feeling sorry for the person on the other end of the phone!

I'll try another phone call tomorrow and hope I can speak to a real live person instead of an answerphone! If no luck there a letter's the next step. You'd think they'd send a quick reply by email, it wouldn't take a minute just to acknowledge that they'd received my email and would be in touch soon. I imagine they're up to their eyes in it at the moment though. :eek:

If you cant get through to your adjudicator,try just ringing the FOS number on their website and try to get through that way. x

showergirl

pebbles88 wrote: »

Cheers Di,

They have included all the ombudsman leaflet, but say that any complaints they cannot resolve may be referred to them, so i think its worth the 3nd letter, just to try,....what do you think??

Send another letter given them 14 days to respond, but ring the FOS and start the ball rolling with them.

They may cave in once the FOS are involved.

Good luck

ricbro

Hi everyone, I am preparing lettersto claim back PPI from Lloyds TSB (1 CC and 1 personal loan) and firstplus (loan), am I as well to do it myself, by following advice and templates of letters here, or, is it better to go through a company that deals with them?
Thanks in advance

showergirl

ricbro wrote: »

Hi everyone, I am preparing lettersto claim back PPI from Lloyds TSB (1 CC and 1 personal loan) and firstplus (loan), am I as well to do it myself, by following advice and templates of letters here, or, is it better to go through a company that deals with them?
Thanks in advance

Do it yourself.
Be prepared for the fob off letters but don't give up. There are people on here who will help and guide you all the way.

Good luck

ricbro

First letter to Firstplus on it's way, here's hoping.
Back to typing the other letters.
Thanks all.