PPI Reclaiming Discussion part 4

donda

Hi DI
just a quick question had email back from antonios sidekick stating that bos is nothing to do with lloyds, she says there is nothing she can find on our claim. anyother ideas of who can email?

di3004

donda wrote: »

Hi DI
just a quick question had email back from antonios sidekick stating that bos is nothing to do with lloyds, she says there is nothing she can find on our claim. anyother ideas of who can email?

Hi honey
Oops me and Lloyds CEO
Hon try this one, honestly my mistake here.
Royal Bank Of Scotland is Stephen Hester......:eek: soz so much, i am brainwashed with the other.:o:D;)
[EMAIL="Stephen.Hester@rbs.co.uk"]Stephen.Hester@rbs.co.uk[/EMAIL]

di3004

I have found out that HSBC CEO is the same as HFC, so if anyone need to chase or has any issues, I came across an email here.

[EMAIL="managingdirectoruk@hsbc.com"]managingdirectoruk@hsbc.com[/EMAIL]

Rae115

hi Di - they have sent everything.

the original contract, the terms and conditions, and all my payments which was from 08/2007 to 02/09 when i paid a lump sum to clear it.

it shows the payments of £169 and on the day i cleared the balance i was also charges £25.00 collectactivity fee.

rae

Rae115

also had paper work from CITI - did you gues know they have changed their name to Opus.- anyway they have not cashed the cheque sent the info to me.

THE ONLY THING THEY HAVE ALSO DONE IS sent someone elses statement with mine.

yet they are so strict with DPA -

di3004

Rae115 wrote: »

hi Di - they have sent everything.

the original contract, the terms and conditions, and all my payments which was from 08/2007 to 02/09 when i paid a lump sum to clear it.

it shows the payments of £169 and on the day i cleared the balance i was also charges £25.00 collectactivity fee.

rae

Hi Rae

I would then get a claim in, when it comes to calculations, there are a few on these forums that will be able to check them for you, but you will not need them to make a reclaim.

Just complete the reclaim questionnaire to make a reclaim, keep a copy of it as well, and send one to the head office or their complaints dept.
They normally have up to 8 weeks to make a decision, but may possibly ask for more time due to backlogs, however they should acknowledge your complaint within a week or 2 after they receive it.

http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step3

Wishing you luck.;)

di3004

Rae115 wrote: »

also had paper work from CITI - did you gues know they have changed their name to Opus.- anyway they have not cashed the cheque sent the info to me.

THE ONLY THING THEY HAVE ALSO DONE IS sent someone elses statement with mine.

yet they are so strict with DPA -

Blimey, I would go mad if my details went elsewhere, not very careful are they, make them know of this statement as well, that will put them in their place.
Talk about confidentiality! LOL.

cappo

di3004 wrote: »

Hi there

Are you saying that they have added and that you have been paying for ppi and never asked for it?

You do not need to calculations to make a reclaim, but if you were paying for this, you could write to them and ask them the amount, or even ring them if you want to, the only other way would be to request a SAR (Subject Access Request) for more data on the account to be sent to you, the only thing here is this costs £10 cheque or postal order and can take up to 40 calendar days to arrive.

I would ask first if they can supply the amounts to you first without the need of the SAR.

If you do decide to want to send a SAR for all your data, there is a letter template below you can tweak to your requirements, good luck.
https://forums.moneysavingexpert.com/discussion/1475553

I might be needing this too lol (sar request) what a bunch eh,if the lenders had an ounce of morality to them we would'nt all be chasing our tails like spring lambs would we?

di3004

cappo wrote: »

I might be needing this too lol (sar request) what a bunch eh,if the lenders had an ounce of morality to them we would'nt all be chasing our tails like spring lambs would we?

Sorry to hear of the messing around Cappo, it makes me so mad, they haven't a damn clue what their doing!:mad:

cappo

di3004 wrote: »

Hi Cappo

OMG, is this the same account they told you that you did have ppi on it?:eek:

The same Di you can't believe them can you, i've given them 14 days to send me a agreement via emai or hardcopy pref both or i will sar the bank have now sent two emails with cc's to antonio again,they just never give up trying it on do they,they would'nt spend 3 weeks finding out you had no ppi would they,i thought i could do this easily,i don't think it's going to be the case.