PPI Reclaiming Discussion part 4

kermitsnephew

6 moths lol

amersall

Well, 6 moths are better than 1:rotfl:

amersall

kermitsnephew wrote: »

Hi all, new to the forum (although I've been using the site for ages), I've sent the PPI reclaiming questionnaire to HSBC both to the Canada Square offices and to the address given on the HSBC website for PPI reclaiming. That was on the 10th of this month and I just wondered if anyone had heard anything back from HSBC recently and what sort of timescale I should expect.

FYI I am 6 moths away from repaying £20,000+ and my reasons for reclaiming PPI are that I felt pressurised to have the insurance to receive the loan as it was suggested by bank staff that my finances were in such a poor state that a loan with PPI was my only option.

Thanks for any advice!:D

You should get a reply within 2 weeks to say they have recieved your complaint, you should have a final reply by 8 weeks at the latest, unless they ask for more time.

amersall

mapleoak wrote: »

I rang M&S again today and was told that the agreement they sent me (with the account number I didn't recognise and was different to the Credit Card number) was all they had on file for me so would appear to cover my dealings with M&S from original Storecard in 1994 to replacement with Mastercard (and it's eventual closure in Sept 2010).

As the copy they sent me doesn't have the box ticked for PPI I can only assume that when they issued me with a Mastercard in Oct 2003 to replace the Storecard it must have been by post and the PPI added on the basis that If I didn't opt-out then by default I had opted in. I believe there was story in the newspapers at the time highlighting M&S's approach in moving people from Storecard to Mastercard.

I realise I could be clutching at straws but on this basis might I have a case for claiming I was missold as if I didn't think I needed PPI for 9 years on a Storecard why would I ask for it on the Mastercard? My employment status with the terms and conditions haven't changed (I've been with the same employer for 29 years with good sickness and redundancy benefits).

If I feel I have a case on these terms, would I be best completing the template questionnaire and sending it to M&S with a copy of the agreement they sent to me as supporting information?

One final question - I keep reading on the forum about organisations having to have been covered by the FSA or GISC(?) at the time of the original agreement or does that no longer apply following the judicial review decision?

Regards

Hi, i would put a complaint in for mis sell with the reasons you have stated with a copy of the agreement.
The rules still apply, but people have won mis sell with credit cards from the 90s, i dont remember any saying they were refused because they were not covered by the FSA/GISC.
When you put the claim in i would put your Mastercard account number too, so they know it is an updated card.

kermitsnephew

Thanks, hopefully they will decide in my favour and for once I'll have more than moths in my wallet :rotfl:

amersall

kermitsnephew wrote: »

Thanks, hopefully they will decide in my favour and for once I'll have more than moths in my wallet :rotfl:

:rotfl::rotfl::rotfl::rotfl::rotfl:Fingers crossed.

di3004

odd_socks wrote: »

Thank you,for the link much appreciated

They asked me for proof that i was paying for PPi on my credit card with them, sent back a credit card statement to them with proof that i was paying PPi,received letter from them yesterday saying they are now looking into my claim.

The cards were payed off in 2005

Lioyds said they could not find my credit card details on the system at first so thats why they said they needed proof
I think they were playing games with me at first.

Hiya

Thanks for posting this up.
My brother in law was having the same problem, they did try telling him he never had any PPI, he has dylexia and I checked the details for him, where PPI was found!

Apparently something else I know was told the same and another over the road on another site, yet it came out in the end.

Good for you.:T;)

donda

Hi folks
if you have a loan still running and you win , will they refund ppi payments or reduce the loan?

odd_socks

di3004 wrote: »

Hiya

Thanks for posting this up.
My brother in law was having the same problem, they did try telling him he never had any PPI, he has dylexia and I checked the details for him, where PPI was found!

Apparently something else I know was told the same and another over the road on another site, yet it came out in the end.

Good for you.:T;)

Hope it goes well for your brother with his claim

I am wondering now how far can you go back with the PPi claims

Just been up in the attic with the cobwebs and the spiders wasnt a very pretty sight i can tell you, think its time i should have a clear out.

I found two original loan contracts from LLoyds one dated 1994 and the other dated 1996 what do you think should i claim on these or is it to far back.

Looking at the agreement there are four tick boxes within a box at the bottom of the agreement page the boxes have yes and no by the optional loan repayment protection section both yes boxes have been pre filled in with an X. Looks like the banks have been doing it for a very long time.

So should i go for it or what

di3004

donda wrote: »

Hi folks
if you have a loan still running and you win , will they refund ppi payments or reduce the loan?

Hi there

This may vary from one bank to another.

It could be the case that if there are no arrears, you can request they refund the award directly to you.
Otherwise if any outstanding arrears its normally awarded towards that, and anything remaining plus interest is usually awarded directly to you.

But as said it may differ, as they may try to still refund the amount towards an account even if not in arrears, you could request for this back yourself though and try if you want to, good luck.