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PPI Reclaiming Discussion part 4

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  • di3004
    di3004 Posts: 42,579 Forumite
    boycey01 wrote: »
    Hi there,

    I've got 4 PPI claims that were on hold pending the outcome of the Judicial Review. I have 2 with Black Horse and 2 with Halifax (who are both part of Lloyds). Basically I sent letters off, about all my claims, weeks ago and i've emailed Halifax Customer Services twice, but had no response to any of them! Has anyone got an email address that will possibly give me a response? Possibly the CEO of Lloyds? And if so do you think I could write 1 email to the CEO regarding all 4 complaints, bearing in mind 2 are with Halifax and 2 with Black Horse? Hope this makes sense!!

    Thanks in advance X


    Hi there
    I can't see why not.

    [EMAIL="antonio.osorio@lloydsbanking.com"]antonio.osorio@lloydsbanking.com[/EMAIL]

    Mine have been with Lloyds since before xmas, and I received an email yesterday - they state they are awaiting the regulators guidelines, and will then be as swiftly as possible getting on with complaint in a order of date.

    Good luck on all yours.;)
    The one and only "Dizzy Di" :D
  • boycey01
    boycey01 Posts: 134 Forumite
    Tenth Anniversary Combo Breaker
    di3004 wrote: »
    Hi there
    I can't see why not.

    [EMAIL="antonio.osorio@lloydsbanking.com"]antonio.osorio@lloydsbanking.com[/EMAIL]

    Mine have been with Lloyds since before xmas, and I received an email yesterday - they state they are awaiting the regulators guidelines, and will then be as swiftly as possible getting on with complaint in a order of date.

    Good luck on all yours.;)

    Thanks Di. You are always here to help all of us. Do you ever sleep?! lol. :)
    Yes mine have been with them since early December. Hope we both hear some good news soon then.
    Do you think they are likely to reply if I send an email to the address you've gave me? Hope so! I've tried to be so patient.
  • here's a novel idea.Why don't the banks seek the people they owe instead of greedy lawyers getting the lions share of the money that they have put aside for this debacle?
  • di3004
    di3004 Posts: 42,579 Forumite
    boycey01 wrote: »
    Thanks Di. You are always here to help all of us. Do you ever sleep?! lol. :)
    Yes mine have been with them since early December. Hope we both hear some good news soon then.
    Do you think they are likely to reply if I send an email to the address you've gave me? Hope so! I've tried to be so patient.

    Your very welcome x
    LOL, well I do eventually nod off :o:D:rotfl::rotfl:.

    Yes, but I am not actually patient :o, and if I email say today I want that answer tomorrow, so I send them a reminder, then I do end up with a response, even though i email the CEO its normally passed on to the manager at the customer service care team lol.
    So as its the weekend, if you send an email now - by the end of the day on Monday you should receive a response.;) Fingers crossed.,

    Yes hopefully there will be some good news for us shortly.:);)
    The one and only "Dizzy Di" :D
  • boycey01
    boycey01 Posts: 134 Forumite
    Tenth Anniversary Combo Breaker
    di3004 wrote: »
    Your very welcome x
    LOL, well I do eventually nod off :o:D:rotfl::rotfl:.

    Yes, but I am not actually patient :o, and if I email say today I want that answer tomorrow, so I send them a reminder, then I do end up with a response, even though i email the CEO its normally passed on to the manager at the customer service care team lol.
    So as its the weekend, if you send an email now - by the end of the day on Monday you should receive a response.;) Fingers crossed.,

    Yes hopefully there will be some good news for us shortly.:);)

    Thanks Di. I will keep you posted. :o
    Fingers toes and everything else crossed! :rotfl:
  • odd_socks
    odd_socks Posts: 112 Forumite
    di3004 wrote: »
    Great work!:T everything crossed, quite a sum of money to come back to you then.:D:T:j good luck.

    After reading this thread i thought i would give it a go at claiming the PPI back.
    Some realy good advice on here thank you everyone and good luck

    Nothing ventured nothing gained, so they say :)
  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
    1,000 Posts Combo Breaker
    edited 21 May 2011 at 9:10AM
    di3004 wrote: »
    Its correct that whoever set up your account from the start is the ones responsible, despite having lenders paperwork/agreement etc.

    Except, as GE Money has said, it provided the money for the premium at point of sale and that was arranged by the firm that sold the policy.

    It may be possible to persuade FOS that, since the policy cost over £100, GE Money is jointly and severally liable for the missale under the Consumer Credit Act 1974.


    However Loans.co.uk is on the FSA register at:

    Stansfield House
    Chester Business Park
    Wrexham Road
    Chester
    Cheshire
    CH4 9FB

    Tel 0800 085 1409
    Fax 01244 672 190

    Fax is good if you have a fax modem because it is cheaper than a letter, gives you a record of what you have said and, importantly, when it was received. If you send it today it will be deemed received as soon as office hours start again (i.e. Monday).
    If this can be done, it would provide a route of redress for those sold PPI pre 2005 which is not covered by the FSCS.

    I have not looked into this, I am merely indicating that it may be an option.
  • h0pusp0pus
    h0pusp0pus Posts: 167 Forumite
    well after sending several letters away ive heard from just one and that was egg telling me they are looking into my complaints and will get back to me in 8 weeks sent all the others off last friday recorded delivery so thought i would of heard something by now must be a back log
  • di3004
    di3004 Posts: 42,579 Forumite
    h0pusp0pus wrote: »
    well after sending several letters away ive heard from just one and that was egg telling me they are looking into my complaints and will get back to me in 8 weeks sent all the others off last friday recorded delivery so thought i would of heard something by now must be a back log

    Hi there

    Good luck and hope you receive some good news in the post soon.
    Its slow starting again since the JR, most banks say they are waiting for guidelines from the regulators to make sure they redress properly, hopefully we're not waiting much longer now.
    Fingers crossed.;)
    The one and only "Dizzy Di" :D
  • MrsShazbat
    MrsShazbat Posts: 823 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    di3004 wrote: »
    Hi there

    Even if you signed, you may still have valid reasons to make a reclaim, so its worth checking on the checklist below to make sure.
    Remember though we all have to sign to get a loan, with one of mine it was an automated tick not done in pen then, but check below anyway, good luck.

    Thanks Di.

    At the end of the day I ticked a box based on what I read, I know it was never explained to me. I'll take a punt and see where it gets me!
    SPCNo.18 #20 (17 £562.86 16 £678; 15 £1120.92; 14 £416.53; 13 £191.52; 12 £260.48; 11 £480.95; 10 £682.31; 9 £442.64)
    1p Challenge 2025 #63
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