PPI Reclaiming Discussion part 4

kaladin

Good Morning Peeps,

Does anyone know who the insurance company was that supplied Welcome Finance with the PPI policies from 2002? I have contacted the FOS who cannot help my claim with Welcome Finance as they are saying they were not a member of the GSIC however they have advised if i can find out who the insurer was then they can try and claim direct from them for me. Any info please??? Thanks in advance x

Ps: I do not have any original paperwork, all i have is a copy of my loan agreement from Welcome but this does not state the insurer on it.

di3004

kaladin wrote: »

Good Morning Peeps,

Does anyone know who the insurance company was that supplied Welcome Finance with the PPI policies from 2002? I have contacted the FOS who cannot help my claim with Welcome Finance as they are saying they were not a member of the GSIC however they have advised if i can find out who the insurer was then they can try and claim direct from them for me. Any info please??? Thanks in advance x

Ps: I do not have any original paperwork, all i have is a copy of my loan agreement from Welcome but this does not state the insurer on it.

Hiya

Many of us are in the same situation and mine in regards of the insurer/underwriter is actually being dealt with by an adjudicator, but what you do is write to Welcome Finance and ask them to supply you with the Insurance policy details, (you don't always received these with your loan documents when you take out the loan), they should then post these out to you.

You then puruse the insurer the way you did with the broker, and if they refuse, you can then make the usual complaint to the FOS as these would have been regulated, (as being an insurer).

Hope this helps and good luck.;)

mollymoo96

just adding more to this tale rang fos last week they said they forwred my acceptance form to tesco on the 19/10

I thought I would ring Tesco today to see if anything had happened they did not recieve the acceptance they say until
05/11 This is just going on longer and longer. Still not sure if it has been put on hold tesco just say they were waiting for the fos

di3004

mollymoo96 wrote: »

just adding more to this tale rang fos last week they said they forwred my acceptance form to tesco on the 19/10

I thought I would ring Tesco today to see if anything had happened they did not recieve the acceptance they say until
05/11 This is just going on longer and longer. Still not sure if it has been put on hold tesco just say they were waiting for the fos

Hiya

Hope your well

I would contact the FOS about this just to make sure, and let them know what you have been told, good luck.;)

parsnips

Hello all, can someone help with with a time limit please, i sent in questionaire to lloyds, and i got 2 letters back within a week, 1 saying they have passed it on to the right department and the other saying they will investigate and let me know soon, well that was nearly 4 weeks ago, when do you think i will get a further letter ?

thanks

di3004

parsnips wrote: »

Hello all, can someone help with with a time limit please, i sent in questionaire to lloyds, and i got 2 letters back within a week, 1 saying they have passed it on to the right department and the other saying they will investigate and let me know soon, well that was nearly 4 weeks ago, when do you think i will get a further letter ?

thanks

Hi there

They do normally have 8 weeks, and if you hear nothing by then you can make a complaint to the Financial ombudsman service (FOS).

There is a useful email contact if you want to ask them for updates, remember to give them the claim ref number as well, good luck and please keep us informed.;)
[EMAIL="customer.care.insurance@lloydstsb.co.uk"]customer.care.insurance@lloydstsb.co.uk[/EMAIL]

bezrez

hi all
after some advice. have had a barclay credit card since 1997 with ppi on it. have rang to cancel the ppi....accepted. would like to know if i could reclaim ppi payments as i did not require it as had a seperate policy which covered me for illness etc.
did not even realise i had ppi (through not looking at statements!) until recently. if i can claim what are my first steps please.

any advice?

many thanks in advance

Gbfinlay

Hi all

This is my first time trying to claim PPI back from HSBC from a loan back in 2004. I have sent two letters now with no response from them, the first was in September and the second I sent 2 weeks ago asking for a reply in 14 days which is now....any suggestions on where I go with this now??

sunandsailcat

parsnips wrote: »

Hello all, can someone help with with a time limit please, i sent in questionaire to lloyds, and i got 2 letters back within a week, 1 saying they have passed it on to the right department and the other saying they will investigate and let me know soon, well that was nearly 4 weeks ago, when do you think i will get a further letter ?

thanks

I have 2 claims currently with Lloyds since 28th September, received acknowledgement letter but when I rang to chase they said that all letters are on hold pending the judicial review.

guillo

Hi all,
I have a similar problem. HSBC took the full 8 weeks to send me a letter acknowledging my complaint and saying they had sent it to a dedicated complaints team. Soon after, that complaints team wrote saying they are looking into it and should have a response by November. Last night I got a letter from them saying they have investigated my complaint and have come to a conclusion but are not prepared to make a determination pending the judicial review as my complaint is affected by this review. Basically, neither agreeing or denying it.
I've just trawled through the net looking for a link between my complaint and this judicial review and how they determine which case is affected by the review and which is not?
For the record, I'm complaining about 2 loans - 1 taken out in Jan 2005 and paid off in May 2006 and another taken in May 2006 which I'm still paying for. I went direct to the bank and not via those claims handling companies.
I've had a look at the BBA website and I got a statement they issued saying they expect all their members (the banks) to handle PPi complaints in accordance with FSA rules during this review.
I'm also thinking of telling the bank that I will be suspending my repayments pending the outcome of that judicial review and their subsequent assesment of my complaint because my payments are affected by this court case as well. Is that too harsh?