PPI Reclaiming Discussion part 4

kenf2210

hi,posted about a week or two ago ive now recieved a letter back from egg saying my ppi reclaim is being investigated and will contact me within 8 weeks with a response,the other ppi claim is with my bank HSBC i delivered the reclaim form about 3 weeks ago and ive heard nothing,no letter or anything but the call centre agent told me 3 weeks ago that my claim was being investigated and the know about it,is this normal or do u recommend i do anything or wait till it nears the 8 weeks

di3004

kenf2210 wrote: »

hi,posted about a week or two ago ive now recieved a letter back from egg saying my ppi reclaim is being investigated and will contact me within 8 weeks with a response,the other ppi claim is with my bank HSBC i delivered the reclaim form about 3 weeks ago and ive heard nothing,no letter or anything but the call centre agent told me 3 weeks ago that my claim was being investigated and the know about it,is this normal or do u recommend i do anything or wait till it nears the 8 weeks

Hi there

First of all good luck on your reclaiming.

The standard timescale is that of 8 weeks, but some acknowledge and others do not, but there is no harm in contacting the ones you have not heard from at all and ask them for an update.

Fingers crossed

kenf2210

hi,thanks for that info,i phoned egg at first before i sent of the reclaim form and the agent said to me that i digitally signed for ppi online,what chances do i have if this is right ? i honestly cant remember if i ticked the box or not,anyway i told the agent and put in the reclaim form that i didnt care if they had a digital tick i want my ppi back,maybe he was just trying to scare me off but im prepared to fight all the way for both claims

di3004

kenf2210 wrote: »

hi,thanks for that info,i phoned egg at first before i sent of the reclaim form and the agent said to me that i digitally signed for ppi online,what chances do i have if this is right ? i honestly cant remember if i ticked the box or not,anyway i told the agent and put in the reclaim form that i didnt care if they had a digital tick i want my ppi back,maybe he was just trying to scare me off but im prepared to fight all the way for both claims

Hi there

What I do understand is it can be more difficult if an online sale, but this also depends on your reasons as well, maybe you would not have been eligible for it for some reason, yet it is also known that some online applications did not give any choice either, for example, the page would not allow you to go further with the application unless it was ticked for.
But keep at them.;)

kenf2210

the other claim with my bank HSBC was a loan about 5 to 6 years ago which was signed for in person in my bank,the loan had the ppi included in with the loan and i was not asked if i wanted the ppi or not no option given and not explained fully,it was basically sign here,worked out they should owe me in the region of about £4000 or more,fingers crossed for this one

di3004

kenf2210 wrote: »

the other claim with my bank HSBC was a loan about 5 to 6 years ago which was signed for in person in my bank,the loan had the ppi included in with the loan and i was not asked if i wanted the ppi or not no option given and not explained fully,it was basically sign here,worked out they should owe me in the region of about £4000 or more,fingers crossed for this one

So a quick swift job then?
In, get signing and back out again sort of thing.

Well its definately a case, and I used to think PPI was all part of the loan and automatic, as it was not discussed otherwise.

Fingers crossed on this one as well.;)

kenf2210

thanks again,will keep my fingers crossed but im sure both will try and fob me off, but im not going to give up i want my money back

joannab

I want to claim PPI from all the many loans I've taken out over the years but I cant remember half the loans I had, does anyone know how I can find out about my loan history (not credit rating history)

di3004

kenf2210 wrote: »

thanks again,will keep my fingers crossed but im sure both will try and fob me off, but im not going to give up i want my money back

That's the way Ken, stay strong, and we look forward to hearing from you, fingers crossed.;)

di3004

joannab wrote: »

I want to claim PPI from all the many loans I've taken out over the years but I cant remember half the loans I had, does anyone know how I can find out about my loan history (not credit rating history)

Hi and welcome

I assume you were mis sold the ppi on the loans you where you want to make a reclaim?

First of all if you do not have any paperwork and your sure of ppi was added and mis sold it for some reason, just as long as you have the loan account number that is a start.

To track down account numbers: if you bank online, they normally allow you to go back about 7 years online to check statements.
So if the loan repayments were debited from your bank account, the account number should be shown next to the monthly repayment.

You could optionally request a Subject Access Request (SAR), where they have 40 calendar days to comply, you enclose £10 cheque or postal order for this request, but say for instance you had a few loan accounts with the same company, then only One SAR is required, otherwise if all different company - you will need to request separately.
There is a SAR letter template on link below, it requests for an account number, but if you do not have this, then give them as many details as you possibly can, full name, date of birth, name changes, any addresses you lived in at the time of taking out the accounts and so on, this makes it easier for them to track your data down.
However, with a SAR normally they only go back the last 6 years, but some will send data even going back to earlier years if still held on files.
https://forums.moneysavingexpert.com/discussion/1475553

When you come to the reclaiming, you pursue the ones who set this up for you, so if you used a broker you pursue them.

You do this by completing the reclaiming questionnaire, as shown on the reclaim link below, this replaced the template letter.
Remember to keep all copies of you send and what you receive in case you need to refer to this at some point.
They normally have 8 weeks to give a decision.
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#reclaim

Hope this helps, good luck and please keep us posted.;)