Zanussi Integrated dishwasher - £94 delivered @ B&Q Possible misprice

jock20

I ordered this last Sun and had a confirmation email. On Tue had a further email to say item out of stock. The website hadn't been able to keep up. Gutted! Back to hand washing for me.

janequeenie

headcrash27 wrote: »

Well i still haven't had an email cancelling my order so i phoned up this afternoon to find out what was going on. He said they are trying to locate stock and hopefully some people will get their dishwashers so it is just a case of sitting tight and waiting. I asked why some people are having their orders cancelled and he said it is down to what time people placed as their order as to whether or not they will get one. I for one am going to pursue this though if i don't get a dishwasher. I ordered the new door and handle for it on Monday and as a result of this i am £40 out of pocket, i have looked at integrated dishwashers and they seem to be on average £50 more than freestanding dishwashers which is what i would have gone for had i not seen this deal. So basically B&Q's error is going to end up costing me in the region of £90.

what time was your order placed?

headcrash27

janequeenie wrote: »

what time was your order placed?

Around lunchtime, so it doesn't make sense as i know that people who have placed earlier orders have had theirs cancelled.

alanrowell

headcrash27 wrote: »

Around lunchtime, so it doesn't make sense as i know that people who have placed earlier orders have had theirs cancelled.

Same here, money taken, no cancellation email, people who ordered before me have had cancellations

paul.carter

ordered mine at 9.30am on the Saturday morning. Had the confirmation email shortly after and as yet no refund. I guess I was reasonably early although the deal did first break just before 10.00pm the night before on hotukdeals and rereading that thread I'd guess around 150- 200 could have been ordered before I got the visa card out. Possibly puts me in the first couple of hundred I'd guess.

BaileyB

I ordered mine at 10.40pm on the Friday night and had the email to say my order was cancelled

paul.carter

Mr_Kennedy wrote: »

I ordered mine at 10.40pm on the Friday night and had the email to say my order was cancelled

When did that turn up? Could well be down to location, whereabouts are you?

BaileyB

South Wales, It was the same email everyone else got. It came yesterday about 1pm or so.

amancalledchip

i ordererd the £69 fridge not the dishwasher, and , as yet i hav'nt had an email or credit to my account.Its being delivererd on the 5th fingers crossed

paul.carter

Just rechecked and nothing as yet, even checked the spam again nothing from B&Q although I'm apparently quite a hot catch for Russian women. I wonder if they are good at washing up?