URGENT Free £100 Loophole discussion: MoneySavingExpert.com discussion

Patr100

I just phoned the 0500 number - they couldn't help at all with the ID documents but just said phone my local branch - useless!

NewToThis_3

NewToThis wrote:

Hi all. Received letter today from Barclays asking me to take I.D. to local branch. It states "They will be able to complete your application and open your account". Is there anything I should be wary of?

Hi all. Thanks to people who replied. I rang 0500 number. Upshot is my application will not count as online app. because I have been asked to take I.D. into a branch. I fail to understand why my I.D. does not stack up, since I am on the electoral register and my credit rating must be good. I am never in debt and manage my affairs well. The only thing that might have counted against me is that I opened a Halifax account in November 2005. However, their concern seems to be with I.D., not recently-opened accounts. Just another thought - recently applied for two credit cards so that I can 'stooze'. That might affect application but, as I have already said, they are simply asking for I.D.

I said that I would be complaining to Watchdog. The guy on the 'phone is logging my complaint. Watch this space!

innovate

Just saw there's a rumour about a new Barclays Regular Save (see http://forums.moneysavingexpert.com/showthread.html?t=144454)

As I posted over there, this could potentially mean it makes sense to keep the current account open (for those of us that manage to get it, LOL) beyond the £100 cash-in date. Remains to be seen whether they launch it, and with what terms, but worth looking out for it.

balloonist

My little Rockweiler has been on the telephone and Barclays appear to have changed their minds and will honour the £100 offer

NewToThis_3

Sooler wrote:

This is not relevant, only the fully completed application form needs to be submitted online.

If the form submitted it was fully completed, if Barclays have responded to it they have processed the application.
Taking ID to branch does not disqualify you - nothing in T&Cs to say it does.
The branch have access to the online application - all they do in branch is record the ID info against the online application.

++Have just 'phoned 0500 number again and pointed out that there is nothing in t & c's that says ID taken into branch means that the application is no longer 'online'. However, I am talking to 'oily rag' who can do no more than pass on complaint.

Patr100

I am seriously thinking of giving up on this one , the main point of an online account is you don't have to queue for ages - I don't want to jump more hoops and aggro for a crap account and "service" to be later disqualified for the £100.

Well done to those who get it -

Sooler

NewToThis wrote:

++Have just 'phoned 0500 number again and pointed out that there is nothing in t & c's that says ID taken into branch means that the application is no longer 'online'. However, I am talking to 'oily rag' who can do no more than pass on complaint.

Proceed with the application and take ID to branch, if there's still a problem get person in branch to resolve it. Don't let branch staff fob you off either.

innovate

Hooray, my new account is open now! Never banked with Barclays before, never had to provide proof of ID, never got asked to go to a Branch. Very painless experience so far for me though I am still waiting to receive online access information.

joe13

njb55rtd wrote:

Umm. Just received letter asking my to take ident to local branch etc. Rang them up as no mention made of £100 offer. They said that as I had a Barclaycard, the offer did not apply as it is a Barclays Bank affiliate. I think that's stretching the conditions a bit. Does anyone remember that from the original (now withdrawn) web page. Needless to say, I'm not proceeding.
Looking at it from another direction, if I am already a "customer", why the hell do they need more identification? I think it's a con.

This is incorrect, my OH has a barclaycard and he has been accepted and money is in the account. he did apply on 16th jan several days before they pulled the plug.

I also applied that day and am still waiting. Although I got letter straight away to take id to branch.

joe13

NewToThis wrote:

Hi all. Thanks to people who replied. I rang 0500 number. Upshot is my application will not count as online app. because I have been asked to take I.D. into a branch. I fail to understand why my I.D. does not stack up, since I am on the electoral register and my credit rating must be good. I am never in debt and manage my affairs well. The only thing that might have counted against me is that I opened a Halifax account in November 2005. However, their concern seems to be with I.D., not recently-opened accounts. Just another thought - recently applied for two credit cards so that I can 'stooze'. That might affect application but, as I have already said, they are simply asking for I.D.

I said that I would be complaining to Watchdog. The guy on the 'phone is logging my complaint. Watch this space!

This is also incorrect. My OH who has the account now up and running and has been confirmed he will recieve the £100 had to take ID into the branch.

I am beginning to think that the left hand does not know what the right hand is doing at Barclays.