URGENT Free £100 Loophole discussion: MoneySavingExpert.com discussion

lisyloo

I've never had the e-mail or any paperwork, even though I applied the morning the offer was closed, what should I do?

Ring them up on the free number and ask?

Don't argue with them too much about the offer.
If you draw attention to yourself they could decide not to accept you.
Just meet the terms and conditions and then complain afterwards.

Woby_Tide

Got a letter through today saying they had trouble setting up my online banking as i was already registered from some old accounts. Logged on and there appears to be a new account, anyone else confirm the new accounts have sort code 20-25-25? If so, I'm up and running which is good going

Dan29

Woby_Tide wrote:

anyone else confirm the new accounts have sort code 20-25-25?

Yes that's correct.

fatboyonadiet

lisyloo wrote:

Ring them up on the free number and ask?

Don't argue with them too much about the offer.
If you draw attention to yourself they could decide not to accept you.
Just meet the terms and conditions and then complain afterwards.

What is the number? Also what was the date the offer closed so that I can tell them when I applied, thanks.

lisyloo

I don't have the number to hand but it's on the website.

Why do you need to know when the offer closed in order to tell them when you applied? It closed 19th Jan at about 11a.m. (not precise time).
There are 2 ways to find out when you applied
a) search for the cookie on your PC
b) get your credit report from Experian and see when they did a credit check. If you haven't used their free trial before you can get it for free (but remember to cancel).

al_london

Looks as though calmly logging a complaint with Customer Services has paid off. I'd applied on 18th, got the letter asking me to take ID to branch, and then been rejected as my application allegedly was received too late.

Just got a very pleasant call from CS saying that she'd checked with the team dealing with online applications and they had decided I can open the online account with bonus £100, and as long as I met the T&Cs I could go along to my branch tomorrow and complete the process.

Hoorah!

Sooler

Dan29 wrote:

Yes that's correct.

My sort code is that of the local branch.

May be it depends if you had to take ID to branch or not.

lisyloo

I had a very nice personal banker at Barclays today.
She couldn't locate my applciation online, so instead of starting it afresh she has sent my details to the on-line banking people for them to do it so as not to jeopardise my chances of getting the cash (all off her own back).
So far I'm quite impressed.

mbailey

al_london wrote:

Looks as though calmly logging a complaint with Customer Services has paid off. I'd applied on 18th, got the letter asking me to take ID to branch, and then been rejected as my application allegedly was received too late.

Just got a very pleasant call from CS saying that she'd checked with the team dealing with online applications and they had decided I can open the online account with bonus £100, and as long as I met the T&Cs I could go along to my branch tomorrow and complete the process.

Hoorah!

Sounds good - we are in a similar situation - waiting for CS to call back after lodging complaint...

Patr100

I'm just checked via the Experian online trial - Barclays did a check on the 27th jan -
Now How do I cancel the trial ?- It says i have to cancel the CC authority.

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