E7even - service. (merged threads)

tammy_3

my connection was reinstated on saturday and has been fine ever since-in total lost just over a weeks worth of net use but generally it seems their service is good.

mrnomoneybags

No it doesnt tell me that there is no news ....... it tells me that they are avoiding telling us what is going on.

I mean how can it take 2 weeks to fix a problem ......... an ISP should be able to rebuild its entire coms room in that time.

Guy_Wise wrote:

Doesn't the fact that they aren't, tell you that they have no news ?

It seems the only current strategy is to ditch user account (hence amnesty) to create bandwidth

Not good, is it ?

shafeeq

Hi

After reading all these posts, I must be lucky one, I am with E7EVEN, with 1 year 1mbs, which I took out in May. In December I took there offer up for £16 to upgrade my connection to 4mbs until my contract ends, this has not happend yet, but my service been fine, during the xmas hols it has been bit slow, but nothing that I couldn't do with out. I have changed my Username to @e7broadband.com. The speed does seem better now. I had couple of minutes of no internet access during the weekend, nothing major.

Shafeeq

alictait

I have been transfered to the BBUK network and for the first time in nearly a fortnight I have been able to get connected today. It seems a lot faster also, so fingers crossed the problems have been solved.

Hope everyone else is sorted too.

Ali

Guy_Wise

Tomlewis007 wrote:

No it doesnt tell me that there is no news ....... it tells me that they are avoiding telling us what is going on.

I mean how can it take 2 weeks to fix a problem ......... an ISP should be able to rebuild its entire coms room in that time.

Tom, if the truth be known, we're probably both right.

What is becoming clear is that they now have no short term solutions.

It really does appear that their only strategy is to ditch accounts, via the amnesty, to free up bandwidth. That may well stabilise the short term situation, but with having to fork out refunds etc, it is not the best of plans for a long term future, is it?

alictait

Obviously spoke to soon - im back to the dial up !!!

bettyr

alictait wrote:

Obviously spoke to soon - im back to the dial up !!!

Why don't you just migrate?

djohn2002uk

bettyr wrote:

Why don't you just migrate?

Like to Australia???;)

I just feel so sorry for you all. I would be grabbing the amnesty and running.

alictait

Australia would be nice - whats the broadband service like -lol

bettyr

alictait wrote:

Australia would be nice - whats the broadband service like -lol

I wasn't being unsympathetic, ali. I meant it when I asked why you don't get your MAC.