Nikon Coolpix 5200 - £89.95 with free delivery from Apple

Mecoconuts

Ditto !
Cancelled my order too (Order Date: Dec 31, 2005 at 09:28 PM GMT).

Even after me phoning them yesterday about that duff Olympus email too.

So i just phoned phoned them again today and they said it's now out of stock.

Customer service VERY POOR.

Not using them again either. Not impressed !

keithwjones

It's still on the website for sale.

Keith

RedOnRed

I wonder if this is a misprice? The price is far lower then even a refurb price and from what I can see their general prices are normally fairly high.

RedOnRed

A CS guy checked other Nikon Coolpix stock for me and discovered that they're all out of stock, despite them all being still very much clearly displayed as being "shipped in 24 hours".

At least they haven't taken payment, which they don't do until the items are shipped.

keithwjones

What can we do next?

Is this the type of case Martin would take up with Apple?

Anyone know the name of the Chairman of Apple and the registered address?

Keith

Convivencia

Tojo_Ralph wrote:

On the flip side of the service issue, with three creative MP3 players in our house (Touch, Touch, Micro), I also had to deal with them today, and on top of having superior MP3 players to Apple, Creative also have a far, far superior customer support..... The kind that will guarantee my future loyalty.

Yep, theres far better MP3 players out there including ones made by Creative, iRiver etc.

RedOnRed wrote:

I wonder if this is a misprice? The price is far lower then even a refurb price and from what I can see their general prices are normally fairly high.

Yes this well might be the case, I was sceptical when I first placed my order as the lower spec models (Nikon Coolpix 3200, 4200) were priced higher (£99).

Whats the best way to complain collectively? Can't let them get away with this. :mad:

RedOnRed

Convivencia wrote:

Whats the best way to complain collectively? Can't let them get away with this. :mad:

How about lining them all up in front of a wall and...throwing apples at them? Cooking ones!

keithwjones wrote:

Anyone know the name of the Chairman of Apple and the registered address?

Chief executive Steve Jobs.

LULUBELLE_2

The Nikon 5200 is now marked as 'Currently unavailable' on their site. Better late than never.

eggey

anger/disappointment however should not be misplaced onto Nikon. The camera involved is still a brilliant camera at £90 or £150..... however the service here is obviously awful.... Many people have been affected by this and maybe with the right way about going about this... people will get the proper apologies and refunds from accesories etc.

sainthalo

nikon make the best digital cameras!