ICE SAVE - 2nd E Mail Received

Plasticman

Tom_Jones wrote: »

I really don't understand people like you, it states in the FSCS e-mail to wait for a second e-mail before you initiate the claims process, yet people are trying already, just wait as soon as the second e-mail is recieved by some people, you'll have loads of others who haven't recieved the second e-mail trying to start the claims process, and no doubt messing up the process for others. Idiots.

bet you always wait for the green man before crossing the road too.

LGG_2

4 pages of posts and theres about 3 people who have their second emails. heres me thinking something was actually happening.

Polka_dot_4

Can I suggest that maybe when people tell us about receiving their second email, they also give us an indication as to when they received their first? I know it may not follow in the same order but who knows?

Other information such as first letter of their surname, email addy may also be helpful?

ed123_2

.....could it be related to when the account was set up? (I seemed to get this impression from a previous thread)

amistupid

nilrem wrote: »

Of Damn! Just had an email on the email address I use for Icesave/FSCS ( I have quite a few different addresses) and I thought "ah this is it" I quickly opened the email folder to find an email from Screwfix doh! :mad:

My teenage son polluted my PC with Screw Fix and other such disgusting sites, I've banned him from using it anymore!

Polka_dot_4

ed123 wrote: »

.....could it be related to when the account was set up? (I seemed to get this impression from a previous thread)

Possible Ed. More likely that our names have been put on pieces of paper and the staff at FSCS have been making paper aeroplanes;)

wwmac

FAQ section of the FSCS website seems to be quite informative and it's claimed to be updated regularly as they receive questions...

8. When will I receive the second email from FSCS?
The second email correspondence from FSCS will start being sent at the end of the week to enable payments to start during the second week of November. We will phase the process and plan to offer compensation to the vast majority of depositors during November.
9. In what order will the emails be batched?
There is no fixed order in which the invitation emails will be sent out. We expect to offer compensation to the vast majority of Icesave customers in November.

oql61

wwmac wrote: »

FAQ section of the FSCS website seems to be quite informative and it's claimed to be updated regularly as they receive questions...

8. When will I receive the second email from FSCS?
The second email correspondence from FSCS will start being sent at the end of the week to enable payments to start during the second week of November. We will phase the process and plan to offer compensation to the vast majority of depositors during November.
9. In what order will the emails be batched?
There is no fixed order in which the invitation emails will be sent out. We expect to offer compensation to the vast majority of Icesave customers in November.

I can't believe that they are being sent out randomly. They must have files they are working from that list depositors by any of the following:

date of joining Icesave; surname; email address; amount of deposit; type of deposit(s); where they live etc etc.

Just curious, that's all. Not much I can do about it anyhow.

Pendle_Gazza

Random order is probably the safest bet (or at least to tell people they are doing that anyway), to stop customers using that as another angle to complain! :cheesy:

gogsboy

I hope the people stupid enough to have more than what was 'meant' to be covered are at the very back of the queue, I mean they are lucky they are even in a queue!