ICE SAVE - 2nd E Mail Received

sadabbott

I have the initiate transfer option but I have not received the email. Is anyone else in this situation?

Baldur

sadabbott wrote: »

I have the initiate transfer option but I have not received the email. Is anyone else in this situation?

Probably most people, the option seemed to appear on most, if not all, accounts at the end of last week.

mjmal51

sadabbott wrote: »

I have the initiate transfer option but I have not received the email. Is anyone else in this situation?

Many people, including me. Try it and you will probably get the message to wait for the e mail.

Plasticman

Stormy wrote: »

I am also wondering from the FSCS FAQ:

There will be an update on FSCS's website on Tuesday 11 November giving guidance to people who have not yet received their first email.

When thats going to appear?

It already has

We would now like to ask anyone who has not yet received the first email to contact us using a special email address set up for this purpose.
Please email us, using the email address used for your Icesave account, at Icesave@fscs.org.uk if you have not received the first email.

Full details here: http://www.fscs.org.uk/consumer/

Stormy

It was not up before but, to be honest its told me nothing new whatsoever. The [EMAIL="Icesave@fscs.org.uk"]Icesave@fscs.org.uk[/EMAIL] instructions were up at the weekend.

10_66

Baldur wrote: »

Probably most people, the option seemed to appear on most, if not all, accounts at the end of last week.

Unfortunately, I don't have the initiate transfer option on mine yet. After waiting for over 3 weeks' to get my money back from KE, I was hoping that I might get lucky with Icesave. Obviously not!

Polka_dot_4

Well I have a plan;)

If I don't get my 2nd email by the end of the week, I am going to buy up all cans of De-icer I can find, and sit outside Iceland on saturday with a plackard saying 'De-Ice my ISA or else the frozen cod gets it'

dollydoodah

oql61 wrote: »

I have a nasty suspicion that those who received the email on tuesday last week will get the go-ahead this week; those on wednesday the following week; thursday the week after that and so on. I got mine last friday. :mad:

My mum also got her first one on Friday at 2.27pm and her second one yesterday. There really does not seem to be any pattern in it at all.

postie

This is the latest

Consumer home page

Important Announcements


First email: update for Icesave customers (11 November 2008)

Most Icesave customers have had their first email and the second emails have also started to go out. The second emails will be sent in batches over the rest of this month.
FSCS shares the concerns of the minority of Icesave customers who did not receive their first email and has been looking at ways of addressing the issue.
The Scheme has been in discussions with a number of internet service providers (ISPs) during the last few days and they have responded positively to our approach. Several have now made changes that should allow their customers to receive Icesave emails from the FSCS. This means that their customers who did not receive the first email should now be able email icesave@fscs.org.uk for their own copy and to respond to us (please see below for details).
Recognising that this may not resolve the position for every individual, FSCS is carrying out further work to consider alternative ways of allowing anyone who still experiences problems to access the electronic process.
Loretta Minghella, FSCS Chief Executive, said: "Our priority is to make sure that we can contact every Icesave customer speedily when the time comes to send their invitation to claim. Those who are still waiting should be assured that we are doing everything we can to resolve the issue and thank people for their patience. We would also like to thank those ISPs that have taken steps on behalf of their customers to facilitate the claims process."
FSCS will provide a further update later in the week.

azureblue_2

:mad::eek::eek::eek::eek::eek::eek::eek::eek:

Need email2 NOWNOWNOW <<boohoooo>>

(beginning to lose control . . . . )