Anyone *NOT* got their Icesave/FSCS email?

NonGeographicalMan

Fluffysaver wrote: »

Hi All has anyone actually been connected to a real perosn on the helpline?

Yes although they still behaved like an inhuman robot in terms of answering any questions about the email properly.

Call 020 7892 7300 as listed at https://www.fscs.org.uk/contacts/ and select Option 4 for a real person.

tomb60

Even a robot actually replying rather than endless musac whilst on hold might be
better.
The Talktalk 2nd line service guy from somewhere in Asia had a hard time understanding me and vice-versa. The whole concept of spam filtering seemed to
be a new concept. The guy from FSCS did seem to know about white listing etc
so lets hope something is done on Monday. Can't believe no one using Talktalk has received the 1st e-mail from FSCS

NonGeographicalMan

tomb60 wrote: »

Can't believe no one using Talktalk has received the 1st e-mail from FSCS

Why do you have trouble believing that? If it tripped the TalkTalk spam filter and TalkTalk does not give access to customers to spam filtered emails then no TalkTalk customers at all would have received it.

harrowing_3

nilrem wrote: »

Why not do what others are doing?

See Susie's message at post 314 in this thread.

We only know for sure whether "it works" if we get our second email to the new email address rather than the original one (which we won't see)

fingers, toes, and other appendages crossed.....

Keep_Smiling_2

harrowing wrote: »

We only know for sure whether "it works" if we get our second email to the new email address rather than the original one (which we won't see)

fingers, toes, and other appendages crossed.....

If we all follow your lead at least we will be able to recognise and greet each other in the street.:hello:

suesie999

is it wine o'clock yet?!! I am ready for a glass, aren't you?:beer::rotfl:

harrowing_3

Keep_Smiling wrote: »

If we all follow your lead at least we will be able to recognise and greet each other in the street.:hello:

yes, apart from that silly walk, we'll be identifiable by the pale, gaunt look of weeks of stress _pale_

Di2649

Tried all day to get through to FSCS help line - no luck. I'm with TalkTalk and no Email yet. Have done what they suggested and sent Email to FSCS but no reply came back! Will try Monday - don't want to waste my Sunday on the phone!

suesie999

Di2649 wrote: »

Tried all day to get through to FSCS help line - no luck. I'm with TalkTalk and no Email yet. Have done what they suggested and sent Email to FSCS but no reply came back! Will try Monday - don't want to waste my Sunday on the phone!

Dont wait till monday, see the above posts of how to get it sorted if you are on talktalk. I am and I sorted mine today!!:j
see post 314 and the earlier one from Neilsedaka at post 289

tomb60

If as the FSCS say I was the 350th Talktalk customer to contact them to say I haven't
receive their 1st e-mail, one would expect the Fscs to have contacted Talktalk direct to
sort out the problem before now. The amount of money I must have spent already on hold to FSCS 0845 number I could have bought a case of wine. Lets hope something is sorted on Monday