Anyone *NOT* got their Icesave/FSCS email?

Polka_dot_4

I've held off phoning them at all, but I may just do so tomorrow afternoon, just to be sure I've replyed to the right email!

I do feel sorry for the staff at FSCS though as I'm sure they are taking a load of flack.

LeonW

Logged onto my icesave account (and the wife's) and the accounts have an initate button alongside each one - has anyone tried clicking this ?

miserable_ol_so_n_so

suesie999 wrote: »

me 2 I have not had repsonse! sent 2 now and now response, my nerves are shattered!!

1. Bear in mind that....emails are not guaranteed to get to their destination. Thats a fact. A number of them get lost. For that reason, I* am surprised that FSCS actually decided to use them.
2. Although most emails get to their destination almost instantaneously, this is by no means guaranteed. A certain proportion take much longer to get there.

In your case (as well as mine), we should phone in tomorrow to ensure FSCS are informed that the first email has not been received, unless it turns up by tomorrow.
Hope this helps. Failing that, take a stiff drink. I am just about to do so. Gin and T for me.

miserable_ol_so_n_so

Anyone got a non 0845 number for the FSCS icesave hotline?

Polka_dot_4

suesie999 wrote: »

me 2 I have not had repsonse! sent 2 now and now response, my nerves are shattered!!

Ok now I am really worried, sent three and still no reply, what is a girl to do??

Automated response after 5 minutes. I think you should phone tomorrow

Polka_dot_4

miserable_ol_so_n_so wrote: »

Anyone got a non 0845 number for the FSCS icesave hotline?

I have a number from the only email I received - 02078927300 - FSCS customer helpline

suesie999

Polka_dot wrote: »

I have a number from the only email I received - 02078927300 - FSCS customer helpline

Yes thats the correct number, be sure to select option 4 if you want a human!:j

NonGeographicalMan

LeonW wrote: »

Logged onto my icesave account (and the wife's) and the accounts have an initate button alongside each one - has anyone tried clicking this ?

Yes - it says the facility is not yet available.

miserable_ol_so_n_so

LeonW wrote: »

Logged onto my icesave account (and the wife's) and the accounts have an initate button alongside each one - has anyone tried clicking this ?

Best to leave it alone. Someone in another thread here has reported that doing so locks up your account, and then you have to phone in etc........potential for a whole load of complications....best wait till the second email arrives......

rob5ta

LeonW wrote: »

Logged onto my icesave account (and the wife's) and the accounts have an initate button alongside each one - has anyone tried clicking this ?

If you click it and you have not had the "second email" then it just tells you to do one until you have been invited