PPI Reclaiming discussion Part III

dawnscott123

thanks, will give them another call tuesday..and update

D

di3004

dawnscott123 wrote: »

thanks, will give them another call tuesday..and update

D

Good luck Dawn, hope they have some good news for you, look forward to knowing the outcome of this.:D

maxdp

lalina wrote: »

In that case yes it was front loaded - what are the implications of that??:money:

Well then you can claim it back as it is not good practice to front load. Am sure Marshallka or Di will give you details of letters and guidelines. Am signing off now so good luck

marshallka

dawnscott123 wrote: »

thanks, will give them another call tuesday..and update

D

Tell them you feel its unfair to be waiting that long. Ask them also if they need any more information from you too..

marshallka

spacecadets wrote: »

It may be worth emailing them as I seemed to get a better response from them (within 1/2hour) by using this method. I'm sure you have their e-mail address on your monthly "update" letter but just in case you don't its [EMAIL="ppi.team@financial-ombudsman.org.uk"]ppi.team@financial-ombudsman.org.uk[/EMAIL].

Not seen that email addy before

marshallka

maxdp wrote: »

Well then you can claim it back as it is not good practice to front load. Am sure Marshallka or Di will give you details of letters and guidelines. Am signing off now so good luck

By maxdp, catch you later

di3004

lalina wrote: »

In that case yes it was front loaded - what are the implications of that??:money:

Hi lalina

Please check out the link here which will give you further info on issues of ppi mis selling:
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

Check it out where you may find lots of reasons of why you were mis sold, due to this get a letter in, there is also a template you can use to help you, but obviously add your own reasons on the letter.

They have 8 weeks to respond, and if unsuccessful another letter can be sent in order for them to reconsider, if still unsuccessful you can take your complaint to the financial ombudsman service.

If you post up the outcome of this we can help guide you to the next step.

Post your reclaim letter by recorded post to keep a check on the dates of 8 weeks.

Good luck

Di.

spacecadets

marshallka wrote: »

Not seen that email addy before

they used to give out the adjudicators email address but in last few letters they changed it to this one.

di3004

marshallka wrote: »

Not seen that email addy before

I'm sure I used to use this email addy when I was waiting for my nemo complaint to be looked at, forgot all about this but its another option then.:D

di3004

spacecadets wrote: »

they used to give out the adjudicators email address but in last few letters they changed it to this one.

Thanks Spacecadets, I may be wrong but I may have used this addy before too, on the other hand I could be confused with something else, yet I suppose they do have these departments maybe separetely of the FOS, just maybe......;) , thanks anyway, this addy I know will be very useful.:D Well done.:beer: