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PPI Reclaiming discussion Part III

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Comments

  • marshallka
    marshallka Posts: 14,585 Forumite
    di3004 wrote: »
    Marshallka

    I have had my reply from the adjudicator at last, here::j :j

    Dear Mrs
    Thank you for your e-mail. It is my view that your complaint should be upheld and I am currently awaiting a response from the business in relation to points raised with it.
    Unfortunately due to the limited resources available I am unable to provide a weekly update or progress report. Please be assured that your complaint is actively being worked on and as soon as there are any developments I will let you know. If the business does not agree with my view then the matter can be referred to the Ombudsman for consideration. If you consider due to your circumstances that you wish the matter to be fast tracked to the Ombudsman due to financial difficulty, this can be arranged if you let me know.
    At present, I expect a response from the business in the next two weeks.
    Yours sincerely
    S
    Adjudicator
    Financial Ombudsman Service
    Telephone: 0207
    Fax: 0207
    Wahoooooo:beer: :j :beer: :j


    Brilliant news for you DI, I hope its sorted real soon. I bet you are so chuffed. I am...;)
  • di3004
    di3004 Posts: 42,579 Forumite
    pinknico wrote: »
    BRILLIANT NEWS DI!!XXXXXXXX:beer: :j :beer:

    Thank you Pinknico.........:D :beer: :beer: :j ;) xxx
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    marshallka wrote: »
    Wahoooooo:beer: :j :beer: :j


    Brilliant news for you DI, I hope its sorted real soon. I bet you are so chuffed. I am...;)


    Thank you Marshallka oh yes I am over the moon........:D :beer: :beer: :j :T , about time as well lol. xxxx
    The one and only "Dizzy Di" :D
  • lxpeanut
    lxpeanut Posts: 8,728 Forumite
    Part of the Furniture Combo Breaker
    I'm trying to reclaim my PPI from Halifax as I was told I have to have it. The complication is that I wrote to them last year for the same thing and got the normal reply of we're not going to refund it. Stupidly I left it at that and didn't go any further because I couldn't see how I could prove that they said I had to have it. I am going to send the template letter again and see what happens but have I hurt my chances by not following it up the first time? Also what proof would I need that the salesperson told me I had to have the insurance?

    One thing they did point out was that I the previous loan I had with them also had PPI. When I paid this loan off early I recieved no refund from the PPI so I have also included this in my complaint.
    "You are entitled to your own opinions but not your own facts" - Arthur Schlesinger

    Proud to be have dealt with my debt :D Debt Free Sept 2012
  • di3004
    di3004 Posts: 42,579 Forumite
    lxpeanut wrote: »
    I'm trying to reclaim my PPI from Halifax as I was told I have to have it. The complication is that I wrote to them last year for the same thing and got the normal reply of we're not going to refund it. Stupidly I left it at that and didn't go any further because I couldn't see how I could prove that they said I had to have it. I am going to send the template letter again and see what happens but have I hurt my chances by not following it up the first time? Also what proof would I need that the salesperson told me I had to have the insurance?

    One thing they did point out was that I the previous loan I had with them also had PPI. When I paid this loan off early I recieved no refund from the PPI so I have also included this in my complaint.


    Hun I assume the 6 months have well passed by now then.

    Write again this time about the 2 loans to the ones who arranged your loan, tell them you have been hearing more in the media of this mis selling of late and feel you have cause to complain and reclaim, also make it out to them this is a brand new complaint and I take it you already have the template for this, let us know if not.;)

    Now if they refuse wait for a final decision where they mention the FOS (financial ombudsman service) and if still unsuccessful please then move on to the the FOS, they will look into this for you.

    Don't leave it there, keep at them, don't let their standard bog standard fob off letters put you off.;)

    You do know they have 8 weeks to respond ?
    Post by recorded post, if you require the reclaim template again give us a yell, good luck.;)

    Di
    x
    The one and only "Dizzy Di" :D
  • lxpeanut
    lxpeanut Posts: 8,728 Forumite
    Part of the Furniture Combo Breaker
    di3004 wrote: »
    Don't leave it there, keep at them, don't let their standard bog standard fob off letters put you off.;)

    Thanks I've got the template letter. I'm not going to let it drop this time. It really annoys me that they think they can get away with it because people don't have the time or energy to keep fighting them.
    "You are entitled to your own opinions but not your own facts" - Arthur Schlesinger

    Proud to be have dealt with my debt :D Debt Free Sept 2012
  • di3004
    di3004 Posts: 42,579 Forumite
    lxpeanut wrote: »
    Thanks I've got the template letter. I'm not going to let it drop this time. It really annoys me that they think they can get away with it because people don't have the time or energy to keep fighting them.


    Good for you hunni........:T , that's the way.:T xx
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    Need to pop out for a little while, will be back.........:D , if I miss any posts I will catch up later. xx;)
    The one and only "Dizzy Di" :D
  • maxdp
    maxdp Posts: 3,873 Forumite
    di3004 wrote: »
    Marshallka

    I have had my reply from the adjudicator at last, here::j :j

    Dear Mrs

    Thank you for your e-mail. It is my view that your complaint should be upheld and I am currently awaiting a response from the business in relation to points raised with it.

    Unfortunately due to the limited resources available I am unable to provide a weekly update or progress report. Please be assured that your complaint is actively being worked on and as soon as there are any developments I will let you know. If the business does not agree with my view then the matter can be referred to the Ombudsman for consideration. If you consider due to your circumstances that you wish the matter to be fast tracked to the Ombudsman due to financial difficulty, this can be arranged if you let me know.

    At present, I expect a response from the business in the next two weeks.

    Yours sincerely

    S
    Adjudicator
    Financial Ombudsman Service

    Telephone: 0207
    Fax: 0207


    Well done Di:rotfl::T:rotfl::T
    :mad:
  • maxdp
    maxdp Posts: 3,873 Forumite
    I need to get back to FOS about my claim. I still have not heard anything. Trouble is when I am working all day, by the evening my head is not good enough to concentrate on this stuff. Have to do VAT returns , books and other paperwork and I cannot get my head round this stuff.:confused:

    Marshallka you need to nag me, well you all do at the weekend and get my sorry !!!! sorting this stuff out.:o
    :mad:
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