PPI Reclaiming discussion Part III

di3004

Was going to say Good Morning then lol I mean Good afternoon and what a lovely sleep I had for a change last night.:A
It must have been the best one I've had for ages.:T

I have to wait until flipping Wednesday before getting a reply from the consultant about the HFC/Endeavour case......:mad: , I'm getting so impatient now.......:mad: .

Sues48

di3004 wrote: »

Hi Sue
Have you anything at all in paperwork from these? and is this still active?
I was thinking if this is still active you can request for a copy of a written calculation for where you are at present with them, this way it may be a bit of help towards the documents in case you want to go to the FOS, and because they said you can go to the FOS about this I would contact them and let the FOS know about this and see what they have to say, its up to you but you can tell them you know PPI was included but lack the paperwork where the FOS will investigate by getting in contact with the company to forward what they have, give them a try hun and see what they say here:
http://www.financial-ombudsman.org.uk/consumer/complaints.htm

There is a contact number plus complaint forms on that link above, please let us know how this goes, cheers and good luck.;)

Di
x

Di, the card is still current and is used regularly but I don't keep the statements as once they have been paid each month I shred them. Should I be asking for the original agreement? and more to the point will they still have it from so far back? or just requesting copies of my statements from as far back as they have them? Sorry to be a pain but I don't want to look a fool by asking for the wrong stuff!

maxdp

marshallka wrote: »

What year did you take this card out samjackjord..??

March 07.

Hop you OK will catch up with you later in week.

marshallka

di3004 wrote: »

Was going to say Good Morning then lol I mean Good afternoon and what a lovely sleep I had for a change last night.:A
It must have been the best one I've had for ages.:T

I have to wait until flipping Wednesday before getting a reply from the consultant about the HFC/Endeavour case......:mad: , I'm getting so impatient now.......:mad: .

Why wednesday Di, who says that??

marshallka

maxdp wrote: »

March 07.

Hop you OK will catch up with you later in week.

Arr right, maybe I did not see it... need some glasses here. I am a little lost with the thread a bit now.

Catch you in the week maxdp... my appointments 10.15 on friday.. I wish had been this week but at least the other blood tests will be back too as she told me one would take a 10 day turnaround... .

samjackjord

Hi marshallka,
I took the card out in march 07.

Thanks maxdp for post did not think about interest!

di3004

marshallka wrote: »

Why wednesday Di, who says that??

I emailed the one from the FOS who sent the details, in hope that the email will be read for Monday morning, an automated message came through which said she will not be available until Weds 3 Dec and will read on her return.

Thought it was best to contact her as it was her that said sent the details to HFC.....

di3004

Sues48 wrote: »

Di, the card is still current and is used regularly but I don't keep the statements as once they have been paid each month I shred them. Should I be asking for the original agreement? and more to the point will they still have it from so far back? or just requesting copies of my statements from as far back as they have them? Sorry to be a pain but I don't want to look a fool by asking for the wrong stuff!

Hi Sue
Many do tend to shred their statements, but not to worry, you can of course request for a copy of the agreement, but if you know you are paying PPI, just reclaim anyway, you do not actually require the statements as such because if you were successful in this they would have to repay you and send you the calculations anyway, and if this went to the FOS they do tend to request for information from the credit card company.

Although many also find requesting an SAR (Subject Access Request) beneficial if they have no paperwork at all, this does cost £10 cheque or postal payment though, but they have 40 days to supply you with ALL the information they have on your account.

If you require the SAR template letter hun, give us a yell where one of us will be happy to post this up for you.;)

So not to worry, there are ways around this, but if you want to still continue to reclaim and complain there is a reclaim template letter on site too, let me know hun and we will guide you to the right direction here, cheers.

Di
x

di3004

maxdp wrote: »

March 07.

Hop you OK will catch up with you later in week.

Don't work too hard hun, we look forward to chatting to you in a few days then.:A xxx

di3004

marshallka wrote: »

Arr right, maybe I did not see it... need some glasses here. I am a little lost with the thread a bit now.

Catch you in the week maxdp... my appointments 10.15 on friday.. I wish had been this week but at least the other blood tests will be back too as she told me one would take a 10 day turnaround... .

So its this coming week then your appointment then hun? good luck;) , my hubby has his appointment the same time as you and here's hoping the doc will sign him off the Sick.;)
Hope all goes well for you.:A xxx