PPI Reclaiming discussion Part III

di3004

maxdp wrote: »

Hi All

Hope you all OK .x Have not read posts. Do we have any victories for me to celebrate.

Hi there Maxdp

Sorry almost missed your post.......:o , not too bad here, we're all still waiting for good news.....:rolleyes: , hope things are fine with you hun.
What about you, any news your end ?;)

marshallka

maxdp wrote: »

Hi All

Hope you all OK .x Have not read posts. Do we have any victories for me to celebrate.

Hiya maxdp, how are you???:D

maxdp

di3004 wrote: »

Hi there Maxdp

Sorry almost missed your post.......:o , not too bad here, we're all still waiting for good news.....:rolleyes: , hope things are fine with you hun.
What about you, any news your end ?;)

Hi Di

Am fine thank you. No news am afraid my end:rotfl::rotfl:is as boring as always.;)

maxdp

marshallka wrote: »

Hiya maxdp, how are you???:D

Hi Marshallka

Am good thank you. Will catch up with your message later. Have been working.:eek: Hope you ok.

melwright

Hello lovely, helpful people!

I'm feeling a bit stupid and not sure what if anythign to do next.

We took out a First Plus loan orginally in 2004, moved in 2006 (had to redo the loan etc). Anyway, got sold the ppi as a savings scheme, not relaly realising that it was a lump sum covering 5 years with payments spread over the term.

Did the 1st standard template to FP stating missold as not savings scheme, not properly explained etc etc. Got letter back saying that they had passed it on to the original brokers & insurers etc.

Got a letter from Bespoke Finance stating that at the time they were not regulated by FSA and that we had a booklet for the PPI explaining it and had signed the laon agreement and based on this they will not uphold our complaint.

Is there anything that I can do or is that it now? There's so much info all over the place that I'm not sure whether any of it applies to us or whether we fall into the unlucky band that are unable to do anything.

Sorry for being so long winded! Any advice would be appreciated.

Thanks,

Mx

digitalphase

P.O. shut at 1pm today so got to wait until tomorrow to post my letter... Argh.

This thread moves along sooo quickly!

di3004

melwright wrote: »

Hello lovely, helpful people!

I'm feeling a bit stupid and not sure what if anythign to do next.

We took out a First Plus loan orginally in 2004, moved in 2006 (had to redo the loan etc). Anyway, got sold the ppi as a savings scheme, not relaly realising that it was a lump sum covering 5 years with payments spread over the term.

Did the 1st standard template to FP stating missold as not savings scheme, not properly explained etc etc. Got letter back saying that they had passed it on to the original brokers & insurers etc.

Got a letter from Bespoke Finance stating that at the time they were not regulated by FSA and that we had a booklet for the PPI explaining it and had signed the laon agreement and based on this they will not uphold our complaint.

Is there anything that I can do or is that it now? There's so much info all over the place that I'm not sure whether any of it applies to us or whether we fall into the unlucky band that are unable to do anything.

Sorry for being so long winded! Any advice would be appreciated.

Thanks,

Mx

Hi there
Sorry to hear this, and unfortunately there are loads in the same situation here, Marshallka and others here have had the same problems with these companies and may advise in your next step here.

Hope it sorts out, good luck.;)
Di

Froggy08

Hi All,

I recently sent a complaint using the MSE template for mis-sold PPI to HFC.

It relates to a loan I took out with them in July 1997 and which ended in July 2001. I have the loan account number but no other details in terms of agreements etc.

They have responded this morning confirm when and at which branch my loan was processed and which company provided the PPI cover. They also confirm when the account was closed. None of this information was disclosed by me in my letter.

However they then go on to say that " In accordance with the Data Protection Act and the Proceeds of Crime Act, HFC bank is required to destroy all copies of documents from your account six years after it's closure. Therefore we are unable to investigate your claim further".

I thought the six year time elapse may be an issue but the fact that they have been able to find details such as when and at which branch the loan was taken out, which compnay provided the PPI cover and the exact date the account was closed suggest to me that they must have more details than they are suggesting!?!

Has anyone got any ideas of a different angle of attack or if banks keep agreements / info beyond six years?

Many Thanks,

di3004

digitalphase wrote: »

P.O. shut at 1pm today so got to wait until tomorrow to post my letter... Argh.

This thread moves along sooo quickly!

Yep it has its moments with these threads moving on.....:D .

Fingers crossed anyway.;)

di3004

Froggy08 wrote: »

Hi All,

I recently sent a complaint using the MSE template for mis-sold PPI to HFC.

It relates to a loan I took out with them in July 1997 and which ended in July 2001. I have the loan account number but no other details in terms of agreements etc.

They have responded this morning confirm when and at which branch my loan was processed and which company provided the PPI cover. They also confirm when the account was closed. None of this information was disclosed by me in my letter.

However they then go on to say that " In accordance with the Data Protection Act and the Proceeds of Crime Act, HFC bank is required to destroy all copies of documents from your account six years after it's closure. Therefore we are unable to investigate your claim further".

I thought the six year time elapse may be an issue but the fact that they have been able to find details such as when and at which branch the loan was taken out, which compnay provided the PPI cover and the exact date the account was closed suggest to me that they must have more details than they are suggesting!?!

Has anyone got any ideas of a different angle of attack or if banks keep agreements / info beyond six years?

Many Thanks,

Hi there
Oh dear that's a great shame that.

Do you have any paperwork at home whatsoever?
If so what you do have may help.

Unfortunately it is 6 years for information required, however some have been lucky to go back further but its not the case for all...... .

Hopefully someone else who may have been in this situation will be able to guide you from here, I do hope though you find some documents at home, good luck!;)