TESCO Problem

shaznmark

blaque*angel wrote: »

Hi all

I bought a coat from Tesco for £40 along with my regular shopping, I went home tried it on (it was supposed to be my size) but it was massive
(about two sizes too big)

i looked for my reciept to no avail:mad: i always keep my reciepts,so not sure if i left it on the cash register or something.

i called TESCO customer services and was told, if i used my advantage card or paid by card it would be OK to return the coat since all the price tags/codes etc have not been removed.

i travelled back to TESCO and was told they do not do the club point card way anymore, so i can use my bank statement only if the coat was the only purchase i made,i explained to them i spent about £200 that day including the coat.

they have now told me there is nothing they can do for me although i was wrongly advised on the phone, all the tags/labels are still intact, it is still in the cherokee bag still brand new etc, just no reciept.

does anyone know if there is any way around this, i dont want the coat-it is far too big.

any helpful advice is welcomed

thank you very much :beer:

Have you got an online shopping account with Tesco if so all items should be on your favourites list. Not sure if coat will appear though. But might be worth checking.

d.edna

shaznmark wrote: »

Have you got an online shopping account with Tesco if so all items should be on your favourites list. Not sure if coat will appear though. But might be worth checking.

Clothes don't as they can't be ordered through tesco.com

shaznmark

I know that. But when you purchase items in store they automatically go on your favourites list and wondered if it might appear online then.

d.edna

shaznmark wrote: »

I know that. But when you purchase items in store they automatically go on your favourites list and wondered if it might appear online then.

It won't, only shows food stuff and things available thru dotcom