New Kaupthing CHAPS/BACS Transfers discussion - Friday 24th October

tmvc2007

catbaloo wrote: »

Ditto...........

Me too - not that it helps

theFury

This is becoming desperate

SorryInvestor

I agree with Ippylady

Martin we need your help!

Chaps from 8th October still not arrived - no comms from ING/KE
Helpline a recorded message

Madre_Maquina

Well I had loads of optimism today - out all day trying to salvage work status, dodgy because of stress levels!!!! JUst checked and...you guessed it. CHAPS out 7/10 for £20K to Barclays-NADA.. I 'm heartily sick of it all:mad:

whatalotofbother

Still nothing, confirmed my account details correct at KE

Grrr

Barclays too

zaphod_beeblebrox_2

I was so sure the final chaps would happen today that I leaved the laptop alone and had a beer or two or ..

Now as ippylady says, another flipping weekend (3)

INGSPOKEPERSON you can shove your savings a/c where the sun doesn’t shine

dnmharwood

Just registered my case with KE on the 0845 number, usual about someone calling me within 48 hours. Not sure if this has already been established but she told me all payments were by BACS no CHAPS and that they had been processed on Tuesday hence why they are telling people they will start arriving today or, in her words, latest Monday.

bigg

Ever met someone really special who promises to call you, then they don’t?

F’ING USELESS

schoolrunmum

Disgraceful treatment by ING- to have the audacity to say payments would be sorted today and then clearly not live up to that- there's no other word for it but disgraceful! Another weekend of stress for you all, cheers ING......hope you all sleep easy in your beds-not!
SRM x

tmvc2007

Martin - the ING spokesperson needs to log back on. At the moment, credibility zero and falling. Clearly, all payments that were outstanding have not been processed and it's very concerning that the old mantra of 'sent by BACS' is rearing it's head again - almost every payment I remember has gone through as CHAPS. ING need to understand that (very stressed) people need clear, accurate information from someone who has a clue what they're talking about, rather than conflicting platitudes from call centre staff.