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Kaupthing Edge Chaps/Bacs Transfers NEW discussion

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  • Thanks guys hmmmmm lovely ladies on lukes site !!!

    Second Request
    Done mine -still waiting for your mugshot robbo rolloverrolloverrollover! !!!
    2 accounts:-
    1/ BACS requested 7th -left KE 8th - funds received Fri 17th
    2/ CHAPS requested 7th - left KE 8th - funds received Thurs 30th Oct.
    CHAPS fees returned 27.10.08

    STAYING HERE TO HELP AND SUPPORT
  • catbaloo
    catbaloo Posts: 140 Forumite
    Second Request
    Done mine -still waiting for your mugshot robbo rolloverrolloverrollover! !!!


    Reckon he's shy? :rotfl:
  • Originally Posted by TheCaretaker viewpost.gif
    Second Request
    Done mine -still waiting for your mugshot robbo rolloverrolloverrollover! !!!


    I SAID LAST NIGHT CARETAKER IM NOT A GEEK ALL YOU LOT THAT WORK IN IT ITS A CINCH ,US MERE MORTALS HAVENT A CLUE
  • henden
    henden Posts: 60 Forumite
    Just received from KE in response to my question yesterday:

    Thank you for getting back in touch.

    We have been advised that withdrawals are now being processed to the normal timescales for BACS (3 - 4 working days) and CHAPS (24 hours dependant upon the time of day transaction requested).

    Taking into account that Head Office have other back logs to clear, I may suggest that you add an extra day on to this timeframe.

    In addition to this, you can check the Kaupthing Edge website for any further updates on our backlogs and any timescales we have to return to business as usual.

    I apologise if this causes you any inconvenience.

    If you have any further queries, please contact us on 0845 1 31 32 33. Our opening hours are; 8am – 8pm Monday to Friday, 8am – 2pm Saturday and 10am – 4pm Sundays.

    Yours sincerely,

    Faye Martin

    Customer Services
    Kaupthing Edge


    Good luck to those still waiting -

    - and 'have you nothing better to do?' to those still clogging these pages with irrelevant posts (typed politely with a wry smile).
    STILL WAITING for refund of 1x £20 fee plus missing interest on our 2 accounts.
  • Oh and for anyone remotely interested looking at Luke's hall of fame......yes I was drunk!
    (Pics not there yet though)
    2 accounts:-
    1/ BACS requested 7th -left KE 8th - funds received Fri 17th
    2/ CHAPS requested 7th - left KE 8th - funds received Thurs 30th Oct.
    CHAPS fees returned 27.10.08

    STAYING HERE TO HELP AND SUPPORT
  • wbh1138 wrote: »
    I'm fed up of phoning KE and getting the attitude that we should be OK to wait.

    KE can't even tell me if my withdrawal has been made and been a week now.

    I called them to say I wanted to close the account and they don't seem bothered.

    So, I've tried to withdraw the full amount so I can close the account and the online service is playing up. Keeps telling me to put in tomorrows date as it's after 2pm but I have.

    I'm not impressed :mad:
    When I tried a few days ago - it seemed to be a day out - if you try it with Oct 24th it may work ok
    KE veteran - life seemed so much simpler then!
  • zaphod hope you do get it back friday, otherwise you may not have a girlfriend !!!
  • Originally Posted by TheCaretaker viewpost.gif
    Second Request
    Done mine -still waiting for your mugshot robbo rolloverrolloverrollover! !!!

    I SAID LAST NIGHT CARETAKER IM NOT A GEEK ALL YOU LOT THAT WORK IN IT ITS A CINCH ,US MERE MORTALS HAVENT A CLUE

    Sorry robbo - know how you feel I'm a mere mortal too!
    Please don't let's fall out - please.
    2 accounts:-
    1/ BACS requested 7th -left KE 8th - funds received Fri 17th
    2/ CHAPS requested 7th - left KE 8th - funds received Thurs 30th Oct.
    CHAPS fees returned 27.10.08

    STAYING HERE TO HELP AND SUPPORT
  • Not surprised you were drunk Caretaker with all this stress
  • Caretaker sorry if that sounded aggressive, it was meant to be irony !!!
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