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Kaupthing Edge CHAPS Transfer

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Comments

  • kasbridge wrote: »
    Sorry,
    I am now very confused about the correct email address for Alastair Hemmings I sent mine to the ings address and it didn't bounce back.

    Can someone publish the correct email address please without quotes etc..

    Thanks,
    K.


    Sent an email to both addresses (neither have bounced) ...

    [EMAIL="alastair.hemmings@ingsdirect.co.uk"]alastair.hemmings@ingsdirect.co.uk[/EMAIL]
    [EMAIL="alastair.hemmings@ingdirect.co.uk"]alastair.hemmings@ingdirect.co.uk[/EMAIL]
  • dutch123
    dutch123 Posts: 50 Forumite
    Martin Rutland
    Head of Corporate Communications
    ING Direct
    Tel 0118 938 1969
    Mob 07748 188684
    Email [EMAIL="martin.rutland@ingdirect.co.uk"]martin.rutland@ingdirect.co.uk [/EMAIL]

    Just a thought - has anyone tried this chap?
  • Ippylady
    Ippylady Posts: 390 Forumite
    Sent an email to both addresses (neither have bounced) ...

    [EMAIL="alastair.hemmings@ingsdirect.co.uk"]alastair.hemmings@ingsdirect.co.uk[/EMAIL]
    [EMAIL="alastair.hemmings@ingdirect.co.uk"]alastair.hemmings@ingdirect.co.uk[/EMAIL]

    Have received confirmation that the email has been read!:rotfl:

    Your message
    To: Hemmings, A. (Alastair)
    Subject: FW: CHAPS payment 7th October
    Sent: Sat, 18 Oct 2008 13:01:40 +0100

    was read on Sat, 18 Oct 2008 13:07:52 +0100
  • Which email address is working then???
  • Sent email to ...

    martin.rutland@[EMAIL="martin.rutland@ingdirect.co.uk"]ingdirect.co.uk[/EMAIL]
    [EMAIL="alastair.hemmings@ingdirect.co.uk"]alastair.hemmings@ingdirect.co.uk[/EMAIL]
  • kasbridge wrote: »
    Sorry,
    I am now very confused about the correct email address for Alastair Hemmings I sent mine to the ings address and it didn't bounce back.

    Can someone publish the correct email address please without quotes etc..

    Thanks,
    K.

    Sorry! You are right.the fone no. i gave out was correct.E mail needs tweaking.On his e mail to me it says [EMAIL="Alastair.Hemmings@ingdirect.co.uk.However"]Alastair.Hemmings@ingdirect.co.uk.However[/EMAIL] i sent my original e mail all lower case and he got it! Sorry about the xtra 's'!
  • Ninetails
    Ninetails Posts: 484 Forumite
    Part of the Furniture
    Have sent all our new friends an email, cc. to Working Lunch:


    "I have not contacted ING previously as I was satisfied by your website's consistent assurances that all transfers from Kaupthing Edge last week would be honoured and IN customers accounts by close of business Friday 17 October. It is now Saturday afternoon and it is clear that these assurances were given in good faith but not achievable.

    For I and many others, the transfers have not happened. As at the time of writing, there is almost GBP3m from 85 savers missing. This data was collected in less than 12 hours, so this figure must be magnified many times to get the real picture. On contacting ING this morning, we have had mixed messages as to what happened to these transfers.

    We are your customers now, and how you handle this situation will inform the way we now view your customer relation practices. As you see, these are not insignificant amounts, and each and every one of us is concerned at the lack of, and delay in ING disseminating information. It is disturbing that a global banking organisation, with 1 million customers in the UK cannot manage what must be a comparatively small number of transactions.

    Please restore faith by resolving this by Monday morning."


    GRRRRRRRRRRRRR
  • tmvc2007
    tmvc2007 Posts: 89 Forumite
    Thank you. I'd just started to compose something very similar. nice to know we're amongst like minds:T
    CHAPS 8th Oct Rec'd 20th Lloyds TSB
  • Latest update just posted on the ING website....

    UPDATE: Saturday 18TH OCTOBER, 13.50PM


    PAYMENT UPDATE
    It has come to our attention that some of you haven't yet received your money transfer request payments.
    Quite frankly - we couldn't give two hoots about you.
    We will continue to post innacurate information to this page just to string you all along...just a little bit longer.
    ps: please stop emailing us..!
    ta

    hp-button.gif
    kaup-hp.gif
  • Ippylady
    Ippylady Posts: 390 Forumite
    Decided , whilst waiting for cash, I would add a few more lines everyday...
    Could be longest ditty ever!!

    Early October, Icesave Bank melted away
    Kaupthing Edge dived the very next day
    But Gordon Brown, hearing of our plight
    Moved our savings to ING by the end of the night
    Since then empty promises from I N G
    Friday - told to wait and see
    So come through for us ING without delay
    And pay us our savings back today

    After hours of waiting, it has come to light
    that ING's promises are a load of !!!!!
    Worthless words to those of us who wait
    Stop the lies and tell us straight.......
    WHERE IS OUR ******* MONEY!

    Told now, "we are to get our cash by the middle of next week"
    Everyday, with regards to my bank account, I'll take a peek
    If with ING's history.. it won't be there
    I'll have to resort to higher above with a prayer
    But let's stay positive and all agree
    That by Wednesday, of this mess...........
    WE WILL BE FREE!
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