Kaupthing Edge CHAPS Transfer

formulaonefan

Financial_Novice wrote: »

A requote of my post early on in this thread. I have had a successfull CHAPS transfer however thinking back I now think I made the transfer a bit earlier than 8:00 am but it was definately Tueday and my money appeared in my linked account that evening. Perhaps I just got in before the rush started.

May we know how much is it? under 3K? 5K? 10K? 15K? Looks like small amounts are going through and large amounts still haven't arrived yet.

Vectra

PS add me to list

mumoftwoandapig

:cool: CAN I BE ADDED TO LIST AS WELL PLEASE? Hubbie transferred 4000(ssimply for a car purchase) on sunday evening to link account- told would take 3 working days- money gone from Kauphing Edge account but not in linked account yet! Am not even going to worry about other 30,000 in there yet!!

trevs707

Add me as well.

I initiated a BACS transfer of £25k on Sunday 5-Oct and KE showed it as leaving the account. However, it still hasn't arrived in my linked account.

Out of interest, I also tried an additional £100 transfer yesterday and I got the BAC confirmation screen up which I printed, however, my KE account balance does not reflect the fact that £100 has been withdrawn so I have no idea if this smaller transfer will go through.

leosayer

Me too, first tried to CHAPS last Thursday (2nd). Been on the phone to them loads of times, they keep saying the recieving bank is rejecting but they say they haven't seen or rejected anything.

trevs707

rhinestonemaiden wrote: »

I have written to ING Direct's ChiefExec c/o their email ([EMAIL="info@ingdirect.co.uk"]info@ingdirect.co.uk[/EMAIL])
with a copy of my email to Kaupthing Edge (see my previous post on this thread) and telling them INGDirects reputation is at stake, not just KE's over this issue of CHAPS and BACS payments in limbo and that I will report back to this forum with his reply. If ING Direct's CEO does not provide a quick and effective response, I for one will not be conducting an account with his bank.

I do see from a link in a previous post that INGDirect has announced that it has taken over KE's savings deposits which I had not seen and thanks to the particular poster for that. Apparently we are to continue using our accounts as normal!

I think we should all follow rhinestonemaiden's example and tell the chief exec that if the transfers have not completed by cob this Friday we will be closing our accounts and also removing any other savings accounts we have with ING. Hopefully this may give them a kick where they need one.

formulaonefan

Updated List (21:05):

I'm putting together a list of ppl in this forum

Who did a BACS/CHAPS transfer and money is out of KE and still not showing in Current Account:

Me
Locoblade
Pyewacket338
doctorscooby
tellustuff
Briskly
oldagetraveller
Foggy
pixiep
Chippy99
Ivinda
Behelzebub
briona
steveky
Bigwedgie
moneychump
UnhappyHarry
Charles1968
jcb_digger
t-rev
clue
heliman
mobfant
kasbridge
chairman miaow
trulyscrumptious
muddledofmiddlesex
nine tails
moneychump
concisethinker
benjdr
mjmal51
chippy99
petal
10_66
cshowell
r4chy
loveabargin
roberta1
kasbridge
rhinestonemaiden
pmorrison
ianrobgill
ashpatel82
altocumulus
sebtomato
sph1971sph
jbanks
westcoast
coolio
tabsy
mmistry
landyman64
rugbygary
moneyloser
ricksterSB
darren72
keith:)
jogto
drob4
doctorscooby
trevs707
vectra
mumoftwoandapig
oridley
leosayer
gpender
johnpoleman

anyone else??? List is growing now. I sincerely hope we all get our money back in the next few days.

gpender

Hi, I made a transfer on Monday at about 1pm by BACS. No sign yet.

If it doesnt arrive tomorrow then I assume there is a problem.

The BACS system has apparently never lost a transaction so the money must arrive or go back to the initiating bank. Just like a bounced cheque.

Please add me to the list.

If KE are not processing things properly at the moment, which they appear not to be, then any rejected transfer may not show in the KE account until they (or ING) start processing things again in the correct manner.

The money will turn up, I am sure of it.

trevs707

leosayer wrote: »

Me too, first tried to CHAPS last Thursday (2nd). Been on the phone to them loads of times, they keep saying the recieving bank is rejecting but they say they haven't seen or rejected anything.

Is there anyway to capture this from them formally so that we can take legal action against them in the future. It obvious they are lying and the BACS system can prove that especially as the various linked accounts will be with many different banks. Maybe we should start any conversation with them by telling them we are recording the call for legal reasons and expect them to be truthful with respect to the information they provide during the call.

swiss_saver

UnhappyHarry wrote: »

Has anyone reading this forum actually had a successful transfer? If so, when was it requested, and how long did it take?

Anybody from earlier on Tuesday, or Monday anytime been successful?

Mine was successful. Requested at around 12:30pm, Monday (so before the 2pm cut-off for CHAPS). The £ 30K was in my Natwest account by Tuesday morning.