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Kaupthing Edge CHAPS Transfer

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  • Don't know if this has already been linked to - apologies if it has. Doesn't provide all of us with CHAPS transfers in limbo with any specific information, but does seem to suggest business as usual so hopefully we'll all get our transfers eventually

    http://www.ingdirect.co.uk/general/faqs/keandhb.asp
  • Updated List (20:11):

    I'm putting together a list of ppl in this forum

    Who did a BACS/CHAPS transfer and money is out of KE and still not showing in Current Account:

    Me
    Locoblade
    Pyewacket338
    doctorscooby
    tellustuff
    Briskly
    oldagetraveller
    Foggy
    pixiep
    Chippy99
    Ivinda
    Behelzebub
    briona
    steveky
    Bigwedgie
    moneychump
    UnhappyHarry
    Charles1968
    jcb_digger
    t-rev
    clue
    heliman
    mobfant
    kasbridge
    chairman miaow
    trulyscrumptious
    muddledofmiddlesex
    nine tails
    moneychump
    concisethinker
    benjdr
    mjmal51
    chippy99
    petal
    10_66
    cshowell
    r4chy
    loveabargin
    roberta1
    kasbridge
    rhinestonemaiden
    pmorrison
    ianrobgill
    ashpatel82
    altocumulus
    sebtomato
    sph1971sph
    jbanks
    westcoast
    coolio
    tabsy
    mmistry
    landyman64
    rugbygary
    moneyloser
    ricksterSB
    darren72
    keith:)
    jogto
    drob4
    doctorscooby

    anyone else??? List is growing now. I sincerely hope we all get our money back in the next few days.
  • drob4
    drob4 Posts: 154 Forumite
    Part of the Furniture 100 Posts
    Made a request for a BACS transfer of over 34000 late on Monday. My KE account shows the money went out on Tuesday but there's still no sign of it anywhere. Gulp.
  • add me to the list!

    BACS requested Monday evening. Not showing (although this not unreasonable at present).

    I think to be honest we shouldn't worry - it is clear from records where you have sent the money to and the vast number of people this is happening to adds security (we are probably talking about several million pounds if not more) - after all the banks at either end will have a vested interest in getting it!!!!

    I think it is clear that this is an unprecedented time which is the reason noone is replying with useful moneyre: the "limbo money" - NOONE KNOWS!
  • The list of people whose money hanging somewhere in virtual world is growing. we have a good chance of getting our money back if we inform each other well. I have a feeling we will all get our money back in less then a week when backlog clears (both BACS and CHAPS). If nothing happens by next wednesday then we all have to panic and get in touch with MSE, FSA, KE, ING, No.10, BBC, ITV, Channel4 etc.

    If anyone of you BACS/CHAPS gets cleared and money deposited into your account then please inform this thread so we can all have peace of mind and hope for the best. Lets all hope for the best and keep our fingers crossed.
  • please add me to the list. I initiated a CHAPS transfer at about 1:30pm Tuesday - still no sign of it in my linked first direct account at 8:30pm tonight.
  • Vectra
    Vectra Posts: 152 Forumite
    Part of the Furniture Combo Breaker
    Seems that we're all in the same boat, and all using the excuse of a CHAPS backlog, but surely some of that backlog would have started filtering through by this time?

    Has anyone reading this forum actually had a successful transfer? If so, when was it requested, and how long did it take?

    I don't really know how this scheme works, so are there any banking insiders here who could throw some light? Isle of Man keeps being mentioned. Is this some sort of clearing arrangement? Anybody from there able to comment?

    It appears from reading the thread, that a lot of people started withdrawing around 11am on Tuesday (as I did), and presumably none of us have received anything. Anybody from earlier on Tuesday, or Monday anytime been successful?


    Monday at 11am withdrew 34k by chaps from my acct
    Monday withdrew at 1.15pm £2000 from wife's acct by chaps.KE acct showing these transactions charging £20 each.
    Tues 7th £1980 arrives in our linked current acc.£20 has been charged twice,However to this date and time NO sign of the larger amount at all my Bank say contact KE it is their responsibility,but no joy .It looks like small amounts were ok but large held back for some reason.Receiving the £1980 proves the system is working
  • I used CHAPS around 8.00 am this morning to transfer money to my linked account. That money appeared in my linked account at 7.00 pm when I checked it. Worryingly however, the £20 CHAPS fee was debited from my KE account and the amount transferred to my linked account was £20 short of the amount transferred. So I have been charged a £40 fee. I have e-mailed KE for an explanatin.


    A requote of my post early on in this thread. I have had a successfull CHAPS transfer however thinking back I now think I made the transfer a bit earlier than 8:00 am but it was definately Tueday and my money appeared in my linked account that evening. Perhaps I just got in before the rush started.
  • I have written to ING Direct's ChiefExec c/o their email ([EMAIL="info@ingdirect.co.uk"]info@ingdirect.co.uk[/EMAIL])
    with a copy of my email to Kaupthing Edge (see my previous post on this thread) and telling them INGDirects reputation is at stake, not just KE's over this issue of CHAPS and BACS payments in limbo and that I will report back to this forum with his reply. If ING Direct's CEO does not provide a quick and effective response, I for one will not be conducting an account with his bank.

    I do see from a link in a previous post that INGDirect has announced that it has taken over KE's savings deposits which I had not seen and thanks to the particular poster for that. Apparently we are to continue using our accounts as normal!
  • Vectra wrote: »
    Monday at 11am withdrew 34k by chaps from my acct
    Monday withdrew at 1.15pm £2000 from wife's acct by chaps.KE acct showing these transactions charging £20 each.
    Tues 7th £1980 arrives in our linked current acc.£20 has been charged twice,However to this date and time NO sign of the larger amount at all my Bank say contact KE it is their responsibility,but no joy .It looks like small amounts were ok but large held back for some reason.Receiving the £1980 proves the system is working

    My CHAPS fransfer was for £18,000
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