capital one payment

louiser123

have you checked your bank account transactions by card usually show up straight away, it did on mine at least you will know if it has been taken from your account. hope its not all startignagain!!

frugallass

the bank account isn't showing anything but that's normal for my bank - it can sometimes take days for a debit card payment to show - I think I'll wait until the end of the week and if it hasn't come out by Monday I'll make the payment via the bank account instead

molley

frugallass wrote: »

the bank account isn't showing anything but that's normal for my bank - it can sometimes take days for a debit card payment to show - I think I'll wait until the end of the week and if it hasn't come out by Monday I'll make the payment via the bank account instead

But hasn't your online "available balance" gone down by that amount .That's the way Abbey work .The details get shown a day or two later .

anna42hmr

smartpicture wrote: »

I tried to pay online today (becuase they've messed up my d/d which pay off the full amount) and it said Declined. I tried it twice, then paid direct from my Lloyds a/c online instead. Is this the same thing you guys were getting, ie Declined, or is this somehting different? I know of no reason why my card should be declined, plenty of money available.

did you try to use your lloyds debit card by any chance, as i keep getting that "declined message", and two mates from work also cant pay with their lloyds debit cards on cap one site, for some reason cap one site doesnt seem to like lloyds debit cards (or it could be the way around) i checked on here before as i was concerned like you that was the message people were getting ref the multiple payments but apparently not they got a different message)

i now have minimum payment on dd and have to use the paper payment to pay any extra in during the month (as i am on 0% and want to pay a fixed amount each month but cap1 dd's dont give that option)

if you want to know if it has come out or has been claimed, pop into one of the branches and they can tell you how much has been "earmarked" to come out of the account - ie pending payments, they were really helpful when i had this issue last month

smartpicture

Thanks for that info. FYI, I'm just filling out yet another Capital One d/d form, and there is a box to fill in if you want to pay a set amount every month, so you should be able to do this! However, they've messed my d/d up 3 times so far, so who knows.

molley

anna42hmr wrote: »

did you try to use your lloyds debit card by any chance, as i keep getting that "declined message", and two mates from work also cant pay with their lloyds debit cards on cap one site, for some reason cap one site doesnt seem to like lloyds debit cards (or it could be the way around) i checked on here before as i was concerned like you that was the message people were getting ref the multiple payments but apparently not they got a different message)

i now have minimum payment on dd and have to use the paper payment to pay any extra in during the month (as i am on 0% and want to pay a fixed amount each month but cap1 dd's dont give that option)

if you want to know if it has come out or has been claimed, pop into one of the branches and they can tell you how much has been "earmarked" to come out of the account - ie pending payments, they were really helpful when i had this issue last month

It doesn't like my Nationwide Card as well iirc

anna42hmr

thanks, i set up the dd over the phone when i activated the card and they advised me then could only be full or minimum balence, i may give them a ring and see if they can do a fixed payment afterall

molley

anna42hmr wrote: »

thanks, i set up the dd over the phone when i activated the card and they advised me then could only be full or minimum balence, i may give them a ring and see if they can do a fixed payment afterall

I'm sure there is a thread re Virgin stopping fixed amount DD's .it's either full or minimum amount . You can always use the minimum oprtion to make sure that they get at least that and set up an online banking payment arrangement with your bank and pay whatever amount you want each month in addition to the DD . That lets you control how much gets paid

frugallass

molley wrote: »

But hasn't your online "available balance" gone down by that amount .That's the way Abbey work .The details get shown a day or two later .

not yet but as I said before it can take a few days (that's the one thing I hate about Alliance and Leicester) but I am keeping a close eye on it and will report back