how to clean up slow PC?

Donnie

suiko wrote: »

I installed the Malware program. It found quite a few things, which I deleted. The Norton page asks me lots of questions about which version I have which I have no idea about - I can see that there's something by Symantec on my system, but Norton? And on the Norton link there's no mention of Symantec.

Anyway, the system seems more stable recently. What is really bugging me now is the fact that the Internet connection keeps dropping, and it takes ages for the TalkTalk program to get it back.

Don't worry about the version, as you are not interested in saving the Product Key. Norton Removal Tool Click on the link and go directly to Step 3.

suiko

OK, thanks. I've done this now. Hopefully all that will sort out the instability issues. Now for the connection problems...

suiko

I spoke too soon - am still getting the freezing issue!

aliEnRIK

suiko wrote: »

I spoke too soon - am still getting the freezing issue!

We need a list of 'start up' programs and after the start up a list of 'running processes'

Is it you that posted about the monitor problem too? As in it sometimes fails to start at boot up? If so this could all be down to your power supply just not being upto the job.

Also, did you install a SECOND hard drive? Or is it just the one? (IF the power supply is the culprit, a second hard drive will make the problem even worse!)

suiko

Yes, that's me! As you can see, this PC has been quite problematic. If it wasn't for the wonderful quick broadband (when it does work!), I almost miss my old Win 95 job.

The monitor comes on, but then doesn't continue beyond the first screen with writing.

How do I do the lists?

aliEnRIK

CCLEANER has a 'start up list' (Tools, Start up)
HIJACK THIS has a list of running processes (Which youve used already), possibly ALSO has 'start up' list', I cant remember now (Long time since ive used it)
We need a new set of lists so we know where we stand now

suiko

I can't see how to copy the info from CCleaner, but got this from Hijack:

StartupList report, 04/10/2008, 18:36:05
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 SP2 (7.00.6000.16705)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\WS_FTP Pro\ftpsched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\WINDOWS\system32\UAService.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\OSD\osd.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

---

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

---

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
avast! = "C:\Program Files\Alwil Software\Avast4\ashDisp.exe"
gwiz = C:\WINDOWS\system32\ntsystem.exe
HPDJ Taskbar Utility = C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe

---

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
H/PC Connection Agent = "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"

---

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

[CTStartup]
CTStartup = "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /play

---

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\ssmypics.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

---

Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll - !!3049C3E9-B461-4BC5-8870-4C09146192CA}
(no name) - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll - !!4E7BD74F-2B8D-469E-C0FF-FD60B590A87D}
(no name) - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll - !!53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll - !!9030D464-4C02-4ABF-8ECC-5164760863C6}
(no name) - c:\program files\google\googletoolbar1.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
(no name) - C:\Program Files\Windows Live Toolbar\msntb.dll - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0}
(no name) - C:\PROGRA~1\IDM\QUICKfind\PlugIns\IEHelp.dll - {C08DF07A-3E49-4E25-9AB0-D3882835F153}

---

Enumerating Task Scheduler jobs:

AppleSoftwareUpdate.job
RegCure Program Check.job
RegCure.job

---

Enumerating Download Program Files:

[QuickTime Object]
InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx
CODEBASE = http://www.apple.com/qtactivex/qtplugin.cab

[!!166B1BCA-3F9C-11CF-8075-444553540000}]
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

[WUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\wuweb.dll
CODEBASE = http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120082399609

[{CE28D5D2-60CF-4C7D-9FE8-0F47A3308078}]
CODEBASE = https://www-secure.symantec.com/techsupp/activedata/SymAData.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx
CODEBASE = http://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab

[{E77C0D62-882A-456F-AD8F-7C6C9569B8C7}]
CODEBASE = https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab

---

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
eitheror: *Registry key not found*
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.d

aliEnRIK

goto microsoft update center
http://update.microsoft.com/windowsupdate/
update EVERYTHING you can (including windows media player)
(if that link doesnt work, just goto UIPDATES straight from the XP link or google 'microsoft updates' and use the first link (needs to be through internet explorer)

suiko

How do I know what to update?

aliEnRIK

suiko wrote: »

How do I know what to update?

ANY update that appears will work with your computer
Thats how microsoft updates work