Orange - Can I Get Out Of My Contract

emptycup

No response to me yet either. However, I will have to have a look at that link as it would indeed be good ammo

emptycup

In fact, here is the direct link to Office of Fair Trading unfair terms information:
http://www.oft.gov.uk/advice_and_resources/resource_base/legal/unfair-terms/

emptycup

Also, if photo messaging is indeed an additional service and you agreed to let them remove this so called additional service surely it would mean a decrease in contract price?

Tom1301

I had a letter from Orange when I got home from uni. Just turned out to be a bill. :mad:

Anyone else actual had any real correspondence?

emptycup

Nothing yet :mad: :mad: :mad:

It isn't looking to hopeful is it?

Tom1301

It will be 2 weeks at the end of the week since I sent my letter.

emptycup

Sent mine on 1st Oct.

Hudge

It wouldn't suprise me if they claim not to have received the letters, I don't expect them to get back to us. Gonna give em a week or so, will then start chasing.

digp

Turk_NJD_UK wrote: »

I worked for Orange in the disconnections department for 5-6 months

You cannot end your contract until you reach the end of it. also subject to a minimum of one months notice.

If you REALLY want to cancel before then, you need to buy out your contract, which is basically the remaining months of what u need to pay

eg. £20 / month, 3 months remaining = £60 buy out fee

if you are having problems with paying, you can lie and tell them you are leaving the country - this will allow you to pause your contract for anywhere between 3-6 months.

be weary of people calling you and giving you really good offers, they will say 'im calling on behalf of orange' not 'from orange' hence they are 3rd party dealers, such as phones for you etc. if you sign up for a contract with them it is not the same as your other orange contracts, and unfortunatley you will be left with 2 contracts....


PS. dont annoy the people on the phone, they may be rubbish or foreign, but half of them only work there for about 6 weeks and will end up hanging up on you or just messing up your account

orange are rubbish, o2 are better everybody at work always said

hope this helped

Top down drivel, by the sounds of it.

digp

Not received anything here.

Off to write a letter.