26" LCD TV - HD Ready £378 delivered! (merged) [CLOSED]

kmkmkm

Kellm9 wrote:

Mine should arrive tommorow. I am some what concerned about picture quality comments posted. I'm not really up to speed with all the different ways to connect. Could this be the crux of the problems being experienced ?

I have Telewest cable, an earlier poster said it was fantastic. We must have someone on this string that has all the technical know how and can post their results. Come on, this set was over a grand less than 10 months ago and I can't believe people would put up with the terrible picture quality. If it was really bad surely a google would pick up bad reports / reviews.

Also, I don't think it is possible to return under distance selling after it has been used for a couple of days. So what reason could be used ?

Regards
Kellm9

I want Dell to pay for pick up, as far as i'm concerned the TV is faulty as it simply isn't suitable for watching DVD's.

A lot of people say you should always check LCD screens in shops, as if you are used to CRT then you will probably be disappointed by LCD (although not THIS disappointed)

owey

Before I get mine out of the box I am going to speak to Dell first to see were I stand if I open it. If the picture is as bad as some of the photo's, I agree they must be faulty.

silps

owey wrote:

Before I get mine out of the box I am going to speak to Dell first to see were I stand if I open it. If the picture is as bad as some of the photo's, I agree they must be faulty.

I just tried to call Dell to find out about returns policy and couldn't believe that they close at 6pm. This is an international company that should work around the clock even if it means a call centre in India.

Mine is on order so I am thinking of cancelling depending on what else people say in this forum.

tonyfaestoney

Mine should arrive tommorow. I am some what concerned about picture quality comments posted. I'm not really up to speed with all the different ways to connect. Could this be the crux of the problems being experienced ?

I have Telewest cable, an earlier poster said it was fantastic. We must have someone on this string that has all the technical know how and can post their results. Come on, this set was over a grand less than 10 months ago and I can't believe people would put up with the terrible picture quality. If it was really bad surely a google would pick up bad reports / reviews.

Also, I don't think it is possible to return under distance selling after it has been used for a couple of days. So what reason could be used ?

Regards
Kellm9

Taken from Dells site but I doubt if they will pick up for free as kmkmkm would like, although I think they should. Totally at a loss as to all internet reviews that were good and how this tv could ever have been close to a grand???

TFS

[HTML]Consumer Rights
If you are a Consumer you may cancel your purchase at any time within 7 working days of receipt without cause and receive a refund of the Price paid. To do this you must inform Dell in writing and return the products immediately, in the same condition you received them and at your own cost and risk. Any statutory Consumer rights are unaffected by this Agreement. This does not apply to any business customer or user.[/HTML]

leona71

I have just received my tv and as far as i'm concerned it is not faulty. You are just not used to watching tv on an lcd screen. Most LCD TV have some sort of pixelation. The response time is pretty slow but most of us should have known this by it's specs....

I've yet to test it with a playstation game, that will be the true tester.

owey

I am willing to take a chance and let them deliver it, but if its not what they say it is, it will be going back. I will also try to get a free return as it would be faulty.
I don't expect a picture as good as a CRT as I have a DLP Tv for my main tv, they are the same "sit to close and they look cr**.

leona71

Just a tip for everyone - if you watch a widescreen movie on your LCD reduce the picture on the screen to take the widescreen movie....the quality is then EXCELLENT. Nothing wrong at all, no pixelation or ghosts at all.

Brodel

With regards to returns. How do you respond to them in writing because from what I have seen of Dell's email system they very rarely reply or show any sign of getting the emails in the first place. Do they have a snail mail add? Also to return it at our own cost will be a small fortune I imagine, I know someone stated 13quid earlier but it must be more than that?

kmkmkm

leona71 wrote:

Just a tip for everyone - if you watch a widescreen movie on your LCD reduce the picture on the screen to take the widescreen movie....the quality is then EXCELLENT. Nothing wrong at all, no pixelation or ghosts at all.

You must have a totally different TV than me. I've done this and much more and there's so much ghosting it's like Halloween. Compared to CRT, it's horrendous.

slowen

Is this LCD TV really as bad as people are saying as mine should be delivered by Friday, bought it to go in my bedroom and it is not the biggest bedroom length wise so will the picture be bad?

Is anyone satisfied with the TV?
Does anyone know if Dell have a good refund policy?