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Someone has hacked my hotmail account!-Advice please!

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Comments

  • It sounds very strange how you took it for repair and now this has happened. Where did you take it to?

    And if it wasn't them, was your secret question answer the answer to your actual secret question? For example by secret question answer is a mix of numbers, letters and that. Not my favourite movie :rolleyes:

    @ The person saying Hotmail is the most "hacked" email and the person should move to gmail or something, thats because it is the most popular email provider, hence more users to "hack". ;)
  • maniac886
    maniac886 Posts: 3,599 Forumite
    Mike54 wrote: »
    It sounds very strange how you took it for repair and now this has happened. Where did you take it to? Sent to Acer's repair centre.

    And if it wasn't them, was your secret question answer the answer to your actual secret question? For example by secret question answer is a mix of numbers, letters and that. Not my favourite movie :rolleyes: I can't remember my secret question as I have never been locked out of my account before.I can't see it now either because the hacker has changed both question and answer.

    @ The person saying Hotmail is the most "hacked" email and the person should move to gmail or something, thats because it is the most popular email provider, hence more users to "hack". ;)

    ..................
    "He's a maniac, maniac that's for sure,
    He will kill your cat and nail him to the door" :eek:
    Murphys No More Pies Club Member #95
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Mike54 wrote: »

    @ The person saying Hotmail is the most "hacked" email and the person should move to gmail or something, thats because it is the most popular email provider, hence more users to "hack". ;)

    Thats me and whilst your possibly right ive NEVER heard of a googlemail account being hacked from the outside! (Anyone can get a hold of a password mind) Your saying you have?
    And even if your answers a 'yes' im pretty sure its going to be WAAAAAY lower than for hotmail ;) (even taking into account the ratio differences)
    The only known ones (and if your stupid enough to do so) is using the 'community' sites like facebook etc and actually GIVE THEM YOUR PASSWORD (DUH!!)
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    maniac886 wrote: »
    I would have thought that the firewall on my router and windows firewall would be suffice?

    I am not keen on having Mcafee or Norton installed as they both hog a lot of memory

    Windows firewall is junk and the router barely blocks anything (If you dont believe me, install 'PEER GUARDIAN' and watch all those other mysterious ip addresses coming through!)

    I HIGHLY recommend COMODO firewall (free)
    When installing (If you choose to do so) just untick all the extra c*ap they try to get you to accept (And switch the defense off for now)
    http://www.personalfirewall.comodo.com/download_firewall.html
    Just allow everything it says is safe and leave the others for now (To try to determine if there IS anything nasty on your computer)
    :idea:
  • if you really want to check your defenses go here and run some of there tests

    https://www.grc.com/x/ne.dll?bh0bkyd2

    used them for years and gives you an indication of which ports are in danger of attack ect. (they dont even try and sell you anything either!!)
    "Well, that sounds like a pretty good deal. But I think I got a better one. How about I give you the finger, and you give me my phone call"
    "There is no spoon
    "

    ~~MSE BSC member #172~~
  • zzzLazyDaisy
    zzzLazyDaisy Posts: 12,497 Forumite
    Part of the Furniture Combo Breaker
    I had my e-bay and hotmail account hacked. The hackers started selling fake ugg boots from my account. Fortunately my password for paypal is totally different from my e-bay password and they didn't hack that, so they diverted the purchase money to a different paypal account, and to their credit, paypal spotted it, and phoned me to ask if I was selling these boots, and to tell me to contact e-bay.

    At the time I was using a mixture of numbers and letters - I had the same password for ALL my hotmail accounts, but the only one that was hacked was the one I used for e-bay.

    I changed all my passwords, and I also changed my e-mail address with e-bay for a different one (still hotmail, though) and that solved the problem.

    To this day I don't know how my hotmail and e-bay accounts were hacked, but my PC was squeaky clean and no-one had access to it, or to my passwords, so I think the problem lay with e-bay. It seems to be a common problem and one that e-bay and paypal are aware of.
    I'm a retired employment solicitor. Hopefully some of my comments might be useful, but they are only my opinion and not intended as legal advice.
  • maniac886
    maniac886 Posts: 3,599 Forumite
    if you really want to check your defenses go here and run some of there tests

    https://www.grc.com/x/ne.dll?bh0bkyd2

    used them for years and gives you an indication of which ports are in danger of attack ect. (they dont even try and sell you anything either!!)


    Just done that and it says:

    Your system has achieved a perfect "TruStealth" rating. Not a single packet — solicited or otherwise — was received from your system as a result of our security probing tests. Your system ignored and refused to reply to repeated Pings (ICMP Echo Requests). From the standpoint of the passing probes of any hacker, this machine does not exist on the Internet. Some questionable personal security systems expose their users by attempting to "counter-probe the prober", thus revealing themselves. But your system wisely remained silent in every way. Very nice.
    "He's a maniac, maniac that's for sure,
    He will kill your cat and nail him to the door" :eek:
    Murphys No More Pies Club Member #95
  • maniac886 wrote: »
    Just done that and it says:

    Your system has achieved a perfect "TruStealth" rating. Not a single packet — solicited or otherwise — was received from your system as a result of our security probing tests. Your system ignored and refused to reply to repeated Pings (ICMP Echo Requests). From the standpoint of the passing probes of any hacker, this machine does not exist on the Internet. Some questionable personal security systems expose their users by attempting to "counter-probe the prober", thus revealing themselves. But your system wisely remained silent in every way. Very nice.


    there are three tests you can do, Grats on the Perfect thats what I get with em too!!!

    Its always nice to run it now and again, especially after a reinstall. To make sure your well protected.
    "Well, that sounds like a pretty good deal. But I think I got a better one. How about I give you the finger, and you give me my phone call"
    "There is no spoon
    "

    ~~MSE BSC member #172~~
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    if you really want to check your defenses go here and run some of there tests

    https://www.grc.com/x/ne.dll?bh0bkyd2

    used them for years and gives you an indication of which ports are in danger of attack ect. (they dont even try and sell you anything either!!)

    Shame it doesnt work with Firefox (Doesnt on mine anyways)
    IE came up with this ~ :p

    1.gif [FONT=Verdana,Arial,Helvetica,Sans-Serif,MS Sans Serif][SIZE=+0]Attempting connection to your computer. . .
    [SIZE=-1]Shields UP! is now attempting to contact the Hidden Internet Server within your PC. It is likely that no one has told you that your own personal computer may now be functioning as an Internet Server with neither your knowledge nor your permission. And that it may be serving up all or many of your personal files for reading, writing, modification and even deletion by anyone, anywhere, on the Internet![/SIZE]
    [/SIZE][/FONT] reddash.gif [FONT=Verdana,Arial,Helvetica,Sans-Serif,MS Sans Serif][SIZE=+0]Your Internet port 139 does not appear to exist!
    [SIZE=-1]One or more ports on this system are operating in FULL STEALTH MODE! Standard Internet behavior requires port connection attempts to be answered with a success or refusal response. Therefore, only an attempt to connect to a nonexistent computer results in no response of either kind. But YOUR computer has DELIBERATELY CHOSEN NOT TO RESPOND (that's very cool!) which represents advanced computer and port stealthing capabilities. A machine configured in this fashion is well hardened to Internet NetBIOS attack and intrusion.[/SIZE]
    [/SIZE][/FONT] reddash.gif [FONT=Verdana,Arial,Helvetica,Sans-Serif,MS Sans Serif][SIZE=+0]Unable to connect with NetBIOS to your computer.
    [SIZE=-1]All attempts to get any information from your computer have FAILED. (This is very uncommon for a Windows networking-based PC.) Relative to vulnerabilities from Windows networking, this computer appears to be VERY SECURE since it is NOT exposing ANY of its internal NetBIOS networking protocol over the Internet.[/SIZE]
    [/SIZE][/FONT]
    :idea:
  • works with my firefox!!!

    But gratz on your security.
    "Well, that sounds like a pretty good deal. But I think I got a better one. How about I give you the finger, and you give me my phone call"
    "There is no spoon
    "

    ~~MSE BSC member #172~~
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