12 Free Bottles of Wine loophole with Smile

mr_fishbulb

Don't bother with the secure messages. Phone up.

Gabs27

I also rang them yesterday (2nd) as I hadn't received my voucher code by 28th and was told I would get it within two weeks. I said it was a good job it was Lent!!

As soon as I get the wine, I will be closing my account straight away as I think their service is appalling. I have sent secure messages and they take so long to reply (unlike egg).

I bank with Alliance & Leicester and it would have to take more than 12 bottles of wine to get me to move away from them.

I think they should change their name to Frown

BertieMeldrew

mr_fishbulb wrote:

Don't bother with the secure messages. Phone up.

Agreed... another notch in the "we are not ethical" post... just ignore the Customer :mad:

adm_4

Still nothing. I was told on the phone last week that I'd get something at the latest by the start of this week. I'll phone again tomorrow if nothing.
My wife and I are due the referal wine next week. Has anybody received that successfully?

Gabs27

AT LAST!!!!

I've just received my voucher and should get my wine within one week - will then close my Smile account :j

BertieMeldrew

Just got mine...

That's TWO results this week (Barlcay's also sorted ... just LASTMINUTE to sort now! At least I got the ones that are really worth having :beer: )

Lizbetty

We've sent quite a few secure messages but to no avail. Glad some folk have been lucky enough to get vouchers - did you have to natter them or did they just send them through later than expected? I was thinking of transferring over to them altogether but they can knickers now. :rolleyes:

Still got fingers crossed for Barclays £100 incentive, but I bet they're not very quick on the draw, either. !!!!!!s, eh. Lucy

Gabs27

Lucy,

I had to send four secure messages and rang them once - so yes it looks like you have to keep on at them.

I definitely won't be staying with them

Gabs

bockster

ding dang doo!
just got one voucher and wine winging it's way.

just the other halves now.

ackers

:j
After a phone call to Smile a couple of weeks ago who said it would be passed on to a manager to check I had qualified, my voucher arrived today by email - I can't wait!

Just the OH's voucher and my 2nd voucher to wait for now - she hopefully qualified, as I invited her as a "friend" to open an account. If this is accepted then I also get a crate for inviting her - all from an email from Smile in January.