12 Free Bottles of Wine loophole with Smile

mr_fishbulb

FL wrote:

Can anyone advise the best number to phone to find out what is happening. Can we now transfer the money/close account.

0870 (THE BANK) 843 2265

I just called them and was told they would pass my email address onto the marketing department and would receive the code in 2 weeks. When I asked them how come not today they said they had previously run out of the codes and were now getting more at a rate of 100 per week (doesn't sound very many).

I don't know know if I beleive the "passed my details to the marketing department" bit. Are they saying that if I hadn't phoned them then I wouldn't get a voucher?

GlennTheBaker

FL wrote:

Can anyone advise the best number to phone to find out what is happening. Can we now transfer the money/close account.

You didn't need to leave the money in there all this time!

cheekymole

mr_fishbulb wrote:

0870 (THE BANK) 843 2265

I just called them and was told they would pass my email address onto the marketing department and would receive the code in 2 weeks. When I asked them how come not today they said they had previously run out of the codes and were now getting more at a rate of 100 per week (doesn't sound very many).

I don't know know if I beleive the "passed my details to the marketing department" bit. Are they saying that if I hadn't phoned them then I wouldn't get a voucher?

I'm on the phone right now having been told the same thing, waiting to speak to a manager...

cheekymole

spoke to Paul who cliams that vouchers are still being sent out toniught so I could receive it. I stated that they would be in breach of T&C's if I did not receive it by midnight and he has promised to phone me tomorrow to check whether I got it.

I won't hold my breath but WILL take it further

mr_fishbulb

I didn't want to push the Terms and Conditions bit cos it says smile has the right to withdraw the offer at any time :eek:

Hopefully we will get them tonight then

(and Virgin wines will have sold out of everything tomorrow )

BertieMeldrew

mr_fishbulb wrote:

I didn't want to push the Terms and Conditions bit cos it says smile has the right to withdraw the offer at any time :eek:

Hopefully we will get them tonight then

(and Virgin wines will have sold out of everything tomorrow )

Yes but I don't think they can withdraw it after you have been accepted... i.e. they have to honour it! (That would hardly be "ethical" from the "ethical bank")

FL

Hi,
Still waiting. I will phone up now to see what joy I can get.

I am going to move the money as well today. Need it for Barclays account

FL

mr_fishbulb wrote:

0870 (THE BANK) 843 2265

I just called them and was told they would pass my email address onto the marketing department and would receive the code in 2 weeks. When I asked them how come not today they said they had previously run out of the codes and were now getting more at a rate of 100 per week (doesn't sound very many).

I don't know know if I beleive the "passed my details to the marketing department" bit. Are they saying that if I hadn't phoned them then I wouldn't get a voucher?

Found this number which seems to let you through

0161 477 1927

Go through after 10 mins and they said I was eligible and they would advise the responsible department. I could not speak to this dept. Should get code before end of week.

mr_fishbulb

I don't understand all this "advise the responsible department" stuff. Surely they know all the account eligable. It's not that difficult to filter all the accounts opened between certain dates and with a deposit of at least £1500. I think it's just a stalling tactic.

FL

mr_fishbulb wrote:

I don't understand all this "advise the responsible department" stuff. Surely they know all the account eligable. It's not that difficult to filter all the accounts opened between certain dates and with a deposit of at least £1500. I think it's just a stalling tactic.

Neither did I but I will wait until early next week then argue the toss.