12 Free Bottles of Wine loophole with Smile

adm_4

less than 12 hours to go...

BertieMeldrew

adm wrote:

less than 12 hours to go...

My corkscrew is poised...

adm_4

Our current case has run out of white to we're very desperate!

cheekymole

where is it?

mr_fishbulb

I thought about coming on this thread this morning saying I'd got my voucher and telling everyone else they had missed out. But then I thought that wouldn't be nice.

And then I though again about doing it. But then I didn't.

CTT_2

I am still waiting for my wine and opened the account at the start of this promotion.
After many emails and accusing them this is probably a scam I am still waiting.

However have just had a email apologising and I should receive my voucher in two weeks. Personally I think it is bl...dy disgusting as I opened the account on the 21st November and I hear others have already received their vouchers.

mr_fishbulb

CTT wrote:

However have just had a email apologising and I should receive my voucher in two weeks. Personally I think it is bl...dy disgusting as I opened the account on the 21st November and I hear others have already received their vouchers.

When you say just had an email, do you mean today?

What is their problem? It's a code they send out by email. It's not so difficult!

fairenoughclough

Still no code.

Spoke to customer call-centre operative and escalated to manager.

Just finished on the phone with some miserable excuse for a manager, says he can rectify the problem by getting me an e-mail sent within 4-5 days.

Escalated again, promised a callback, we shall see !





I'll make a mountain out of this molehill, yet.

mr_fishbulb

fairenoughclough wrote:

Still no code.

Spoke to customer call-centre operative and escalated to manager.

Just finished on the phone with some miserable excuse for a manager, says he can rectify the problem by getting me an e-mail sent within 4-5 days.

Escalated again, promised a callback, we shall see !

What was their reason for not sending them out?

FL

Can anyone advise the best number to phone to find out what is happening. Can we now transfer the money/close account.