Sky subscription "credit crunch" offer

Polly

I've just been on the phone to cancel and think the call was answered in India. Offered nothing but don't mind too much as I had my mind made up to cancel anyway. Can't say I wouldn't have been tempted by freebies but will never know now!!

turnerlydia

tunnel wrote: »

buy yourself a motorized sat system,you can buy a "legal"subscription for a foreign network at less than half the cost of SLY'S yearly cost,including movies,sport....etc etc.I've had one for years now,much better value for money.

Where does one get these sat systems from and do you need to subscribe annually for the subscription for a foreign network and if so, from where?? And, what sort of stations do they have for English speakers only???

Many thanks in advance, Lydia:T

loops1

I just got through to India to ask how much to upgrade to Sky+

He told me I could do it online. I said I wanted to talk to someone. He started to give me a number to call and again I said I wanted to be put on hold to the relevant dept. I told him that if I was put on hold and got cut off then I would leave it.

Low and behold, I got put on hold, supposedly to the right dept and within 20 seconds the line went dead!!

If it wasn't for the kids and there love of football sky would be binned!

southern_chick

i threatened to move to Virgin a while back and was offered half price Sky+ box with free installation and free Syk Talk for 6 months with free calls anytime and free to 5 (i think) other countries. i pay £20 a month for 4 mixes, broad band and sky talk. i was really pleased as had no intention of moving to Virgin

SC XX

MyUserNamesTaken

Rang today...got through to India. Immediately asked to be transferred to cancellations (no faffing about with the Indian call centre!). Before putting me through, she asked why I wanted to cancel. Told her couldn't afford it anymore, so she put me through to cancellations. Told them I had to cut back, so needed to cancel something and Sky was the easiest thing to dump. I'm currently on the 6 package deal with no movies or sports (£22 or something it costs me). Was offered the 4 package deal for £3 a month for the next three months, so dumped Kids channel and Music channel. As they'd just taken payment from me, they said that I won't have to pay anything else until January.


When you ring them and get the Indian call centre, ask to be put through to cancellations straight away. Don't mess about trying to get anything from anyone other than the cancellations dept.

RMCL

This is common Sky practice, there is a team in Livingston near Edinburgh who's sole purpose is to keep customers. The more they manage to make you pay to stay the more they get paid. They sometimes have the really good offers as the previous month they lost more subscribers than they saved.

Sky committed to getting 10 million subscribers and it will do anything to keep that figure. The Murdoch's don't want to loose face to the market place.

If you phone after 2 months of your offer to give your notice to cancel they will more than likely give you another offer.

so the message is keep phoning.... another neat ploy that works is if you do cancel, another part of that team will call you back to try and get you to resubscribe... the offers that team have are often better than the front line teams. WARNING this does not always work so if you do like your sky tv this is a risk... however 9 times out 10 it works out.

RMCL

StevieJ wrote: »

Anyone know what happens when a Sky TV subscription is cancelled, i.e. do you still have access to the free channels?
Thanks

Hi Stevie,

If you ask to cancel and transfer to free sat... they will also try and save you with their best offers:j

Shoog

sammysawdust wrote: »

I cancelled my sky as it wasn't value for money. Got loads of calls to resubscribe but refused. Then got an offer for sky+ and 2 mixes for £18. I only want the sky+ box and it would cost me the same to get a freeview+ box so I took the offer.
I will cancel in 12 months and use it as freesat+. (yes, you can do this).

Sky's platform is better, more reliable and easier to use than Freeview.

When you cancel your subscription the Sky+ features will be disabled, unless you pay Sky a £10 monthly fee. You can't even watch previously recorded programs. (I've heard a few stories of the Sky+ features remaining enabled but these are the exception rather than the rule.)

As for Sky vs Freeview, I disagree, but each to their own. Good thing about freeview PVRs (Freeview+) is that it's all free and recordings are available forever (in theory).

woozywendy wrote: »

My brother-in-law cancelled his sky subcription and they have told him they will be charging him £10 a month for the sky+ box. He told them he had no sky channels but their answer was he watched channels through the sky+ box

They're not charging for the box - the box is his to keep and will function as a normal Sky box. As above, the £10 monthly fee is for the Sky+ features.

itsalongroad

hi

I have a sky + box downstairs and a sky box installed upstairs with Multi room

I face some significant financial cutbacks right now, so wonder can I go to freesat and would I be charged to keep multi room? and can I keep box's? and will sky + still work?

thnanks

makintracks

Just called to ask for special offer and the Indian call centre just said that we were on the minimum package already and there was nothing she could do to save us money.

She pointed out that we are not charged for Sky+, but I thought that this is now free to everybody anyway. We have never had any special offers and I am a pretty fed up Sky customer. It seems unfair that some folks are offered discounts and many also have access to the free broadband that we do not get.