BT line installation reduced from £125 to £29.99 until the end of September

Luvmyfreebies

Emmy.M wrote: »

It includes the actual installation of the line. I just moved into a new build, and my landlord being rubbish had put in telephone points, yet the cables led no where!! The poor BT man had to drill a hole out of our flat and physically connect the cable to the telephone pole!!:rotfl:

Heh heh! I'll never forget moving into a new build house years ago and the BT man had to call the police out to stop the traffic so he could connect us to the telephone pole across the road!! Caused quite a stir with our new neighbours!!!

BlackMarsbar

Background:
I previously tried to get a line installed when I moved into rent property and was told that as the last BT line there was in 2005 and the previous connection was CarPhonewarehouse that I would have to pay £125. I went to CPW and was told that I need to get the line "reactived" and go to PO who will do it for nothing. Called them and its a loophole. However PO will charge me £110 as its not a BT connection. Hence I have no connection now.

I saw the £30 offer and contacted BT. I called BT yesterday and was also told that it was for Cable customers only.When I said where did it say this in the T&Cs was told that it says it on their website. No not in the T&Cs, but on the main page when you select "request new line". I said that's not the T&Cs and have requested that they MAIL to me the full T&Cs and highlight the condition I do not met.

wenchi

Hello,
I am new to all this, but I got the newsletter regarding the BT connection for £29.99, I have been in my flat for nearly a year, it is a new build. When we first moved in we rung BT and they said they wanted £125 to connect, which I refused to pay. We got Sky installed and can use that fine, but we are paying for the full package of Sky, surf and speak but obviously cannot use the broadband or telephone because we are not connected to BT. We was just going to get a mobile broadband stick at £10 a month is it worth just doing that? If we connect with BT for £29.99, are we not then going to be able to go to Sky for the broadband and telephone until after the 18 months are up?

Thanks

xiandrinker

umm when i click order a new line i get charged £124.99 regardless,
how the hell did u guys get it cheaper?
https://www.productsandservices.bt.com/btbusinessOrders/control/termsandconditions?docId=25017&pageTitle=%20New%20line%20connection%20charge

wenchi

You have to ring up and then you get it for £29.99

harryhound

deklan99 wrote: »

Nope, any provider can arrange connection if they want to, not just BT.
It's not a case of can't connect more a case of won't connect . Far cheaper for them to rip off companies like the Post Office who will connect customers with no minimum term contract.

I don't think they're ripping off the post office, since it still costs
110. It's probably the overhead of having to set up a huge countrywide
network of telecoms engineers: how many of those does a county need?

The post office is just BT wholesale anyway, wouldn't surprise me if it
was a BT van that came round.

I'm still using Mad as a Fish for broadband (my only LLU choice was Talk Talk).


Before MAAF was taken over by BT, they really only offered a cut price version of BT anyway, as a marketing exercise; with BT wholesale doing all the work.

Now they are just acting as a service to allow BT to offer a fairly basic 5 GB per month service to those who won't pay more than 9.99 per month, without upsetting the BTopenworld customers, who are paying considerably more.

For as long as BT is prepared to offer a 30 GBP "reconnection" to anyone "coming back to BT" it means that going for a LLU provider's bundle is not the risky leap into the dark it used to be.

Former_MSE_Archna

Regarding the returning cable customers only issue - we're double checking this with the press office. At the time we initially confirmed the deal it wasn't stipulated it was for returning cable customers only.

deklan99

harryhound wrote: »

I don't think they're ripping off the post office, since it still costs
110. It's probably the overhead of having to set up a huge countrywide
network of telecoms engineers: how many of those does a county need?

The only people who need engineers to install a line connected to BT's network is BT Openreach. Any provider, not only BT retail, can approach them. Point is many won't. Costs about £3 to take over an active line as opposed to £100 to arrange installation. Solution, get another provider to arrange for the work to be done.

The post office is just BT wholesale anyway, wouldn't surprise me if it
was a BT van that came round.

Since Openreach are the only people allowed to install BT lines then yes it will be a BT van (contractors excepted).

For as long as BT is prepared to offer a 30 GBP "reconnection" to anyone "coming back to BT" it means that going for a LLU provider's bundle is not the risky leap into the dark it used to be.

That may only apply to full LLU (MPF) providers ie. Talktalk and Tiscali and even then a return to BT's network should be free of charge. SMPF providers such as Sky, Be/O2 only unbundle the broadband part, voice stays with BT's network - no reconnection applies.

Doubt if The Post Office will let this situation continue which is unfortunate since it was an option open for people who wern't going to be in one place for long.

koenig

harryhound wrote: »

I don't think they're ripping off the post office, since it still costs
110. It's probably the overhead of having to set up a huge countrywide
network of telecoms engineers: how many of those does a county need?

The post office is just BT wholesale anyway, wouldn't surprise me if it
was a BT van that came round.

I'm still using Mad as a Fish for broadband (my only LLU choice was Talk Talk).


Before MAAF was taken over by BT, they really only offered a cut price version of BT anyway, as a marketing exercise; with BT wholesale doing all the work.

That is incorrect, unless you're connecting to cable (VM or Smallworld) or Kcom in Hull, all line connections between the the telephone exchange and the customer are completed by Openreach (part of BT Group) engineers, no matter which provider u go with.

ollywood68

i am not sure whether anyone has mentioned this, but i recently signed up to sky and they offered to pay any reconnection cost BT would charge me:j