I have just been RIPPED off by Easyjet

DCFC79

blue_haddock wrote: »

Any advice?
Take more care when booking!

very helpful advice

blue_haddock

andygb wrote: »

Unhelpful moron!
You have obviously never made a mistake in your life, and have therefore never made anything!

And I love you too!

In fact I've just booked some flights, I checked the details before entering my card details, then just before I hit the pay button. Easier and cheaper to check than sort out the problems after.

[Deleted User]

The name change I dont think is an issue with the charges but the rip off comes with updating the flight cost , there is nothing wrong with the flight booking. They agread with the t&c but dont we all do that because we are not going to do anything wrong are we.

misa.blue

I also think it is wrong to charge the fare difference when making name changes. What a slimy money making scheme on Easyjet's side!:mad:
There is no decent reason to do that!

malkie76

misa.blue wrote: »

I also think it is wrong to charge the fare difference when making name changes. What a slimy money making scheme on Easyjet's side!:mad:
There is no decent reason to do that!

Yes there is, and it's pretty simple.
It's to stop a third party buying all the cheapest seats then selling them on at a higher price and only paying for the name change fee.

I might buy two tickets for a flight, then sell the second on close to the flight date and make enough money to cover my trip and a little bonus too.

If you can find a fool-proof way to discriminate between someone speculating, and a genuine customer then forward it to easyjet.

kelloggs36

I haven't read the complete thread, so apologies if I repeat anything. I booked a flight with EJ a couple of years ago for my friend and used her married name, but she had not changed it on her passport. I called them and they only charged the basic fee - there was no charge for the difference in flight price. They were lovely about it actually.

biffta

Saint_Chris wrote: »

right so if someones name on there passport is

for eg

Mary Jane Smith

And you booked the flight in

1 - Mary Smith

2 - Jane Smith

which one would be wrong, i was lead to believe that number 1 would be ok, the 2nd would be wrong.

dmg24 wrote: »

My understanding is that number 1 is correct, and number 2 is likely to lead to problems.

You would hope that common sense would prevail if you got to the airport and explained the problem, but they would not have to accept it, as the ticket could have been originally booked for your sister, Jane Mary Smith!

When you say "number 2 is likely to lead to problems", is there a definitive answer on this one?

I'm currently in the same boat and wondering whether to risk having a [STRIKE]row[/STRIKE] discussion at the gate over middle name/first name order, or to fork out £106 to change it now.

If somebody can show me categorically that it is forbidden then I'll pay otherwise Im very tempted to try my luck.