Cahoot log in problem....

cos69

Deleted the Cahoot cookie in Firefox and it started the login process. But it terminated saying system updates in progress try again in 5 minutes.

I suppose they are transferring accounts to a new system/server, so not much going to happen until that is complete later this morning. Could be only some accounts are affected as they do a batch.

Not worried yet, as long as my SO and DD are actioned correctly and on time, otherwise

latitia

I have the same problem with Cahoot and it failed on Saturday and Sunday too with a different message. Am getting worried and very angry.

Peelerfart

Yeah same problem here.

Perhaps it's related to the Santander takeover so they are reducing their levels of customer satisfaction accordingly.

Connie

Would Martin or somebody with more clout than a mere customer be able to find out for us what's happening with Cahoot's website?

innovate

The CEO of Santander is antonio.osorio@santander.co.uk

Time to fill his inbox with calm but firm complaints.

Connie

Thanks, innovate - I've done that now. Anybody else?

juicyjude

Think he will be inundated! May e mail him about all our problems with Santander..........there again I would be typing all day, perhaps not. Good luck everyone.

innovate

juicyjude wrote: »

there again I would be typing all day, perhaps not. Good luck everyone.

goferit - - you don't want the man to go to his grave and think he headed a great company! You can bet your bottom dollar that his staff won't tell him......

cornerstone13

I can't believe this "service" from cahoot - will be voting with my feet and moving accounts tonight. Anyone out there work for the BBC or similar, how are Santander managing to keep this appalling service so quiet ? Just off to my rooftop to have a rant ....................

innovate

cornerstone13 wrote: »

............ will be voting with my feet and moving accounts tonight. Anyone out there work for the BBC or similar, how are Santander managing to keep this appalling service so quiet ? Just off to my rooftop to have a rant ....................

I am with you - ready to move, but need to log in to transfer my balances to another bank!

Would be lovely for the Press to pick up this latest Cahoot/Santander debacle. But I guess they prefer the juicier stories involving english football players