Consumer Rights: MoneySavingExpert.com discussion

duty_2

Hi, I wonder if you can help me please. I had a phone call advising me that i had won a competition for a day in London for a photo shoot. I advised that i did not want to book as i didnt know when i was free. I was then advised that if i pay a pound to secure a booking date then i would not have to pay if i need to cancel or amend the booking. I did book a date which turned out was ok with my friend. My friend is now ill in hospital and the company wants to charge me for the cancellation. I have not signed any contract or received anything via post, just an email to confirm our booking. The lady on the phone did not read me any terms or conditions but assured me that cancellation would be free if you cancel 7 days before your booking which i am doing. They advised me that they will take the ,money from my account. Surely they cannot do that without authorisation from myself. Any advice would be great. Thank you.

custardy

sorry ,you won a competition which they now want you to pay for?

Art_2

Did you enter a competition, I guess not! What made you think you'd won!!

Hopefully by contacting your bank you might be able to stop any money being removed from your account.

duty_2

My friend entered me in a competition and when the company called me she advised that i had won.

duty_2

Sorry i pressed reply too quickly! Surely they cant take money if you have not signed any agreement with them.

custardy

well worst case i suppose you can report your card lost
then get a new card sent out meaning they wont get payment from that card
whats the company name?

duty_2

Company name is double take studios

duty_2

My friend entered me in a competition and when the company called me she advised that i had won.

custardy

http://www.thisismoney.co.uk/bargains-and-rip-offs/article.html?in_article_id=481550&in_page_id=5

http://www.thestudentroom.co.uk/showthread.php?t=576721

http://www.kissandmakeup.tv/2009/05/doubletake_uk_s.html

(plus many more if you google them + scam)


just another studio using it as an up selling opportunity

duty_2

thanks for your help,.