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Consumer Rights: MoneySavingExpert.com discussion

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  • bubbles0169
    bubbles0169 Posts: 6,230 Forumite
    Part of the Furniture Combo Breaker
    No argos....
    I am not bossy I just have better ideas:p
  • Art_2
    Art_2 Posts: 1,602 Forumite
    OK then you will still need a report indicating why the machine failed. If it shows a manufacturing fault send the report to Argos and ask them to deal with your machine. They can take into account the fact that you have had 3 years use from it when deciding what to do.
  • bubbles0169
    bubbles0169 Posts: 6,230 Forumite
    Part of the Furniture Combo Breaker
    I expect its a case of buy cheap buy twice really:(
    I am not bossy I just have better ideas:p
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    the first machine purchased from hoover was in jan '09 but that developed fault after fault so we eventually got a new one in september '09 so it would be 3 years old september '12

    Doesn't Hoover offer a five year parts guarantee?
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Flyboy152 wrote: »
    Doesn't Hoover offer a five year parts guarantee?

    they do,but you need to pay them to fit the parts
  • bubbles0169
    bubbles0169 Posts: 6,230 Forumite
    Part of the Furniture Combo Breaker
    Yeah call out fee is £119 and i doubt it would be a quick job the motor is on the floor!
    I am not bossy I just have better ideas:p
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