Bankruptcy Credit Reference File Clean Up - Discussion

missyv30

Hi please really need help am trying to do a credit file clean up but the more i look into it the more confused i get, i got a copy of my credit file.

It has the date of my banckruptcy and my discharge date which is fine.

Then it has my information some have a settlement date and a balance of £0 which i think is ok.

Though some have a default date and a current balance outstanding even though there were included in my bankruptcy. Is that the information i need to clean up because it still shows a current balance.?

There is a couple that show current balance satisfied but has a default date and balance after my bankrupcy discharge, is that ok or does that need cleaned up.

sorry for the ramble but i have not got a clue and need help :eek:

stephen53

I have several items on my report where the balance is correctly shown as settled but the settlement date is later than the date of my discharge. I know that this isn't technically correct, but am I right in thinking that it isn't particularly important provided that the default dates are no later than my bankruptcy date?

Edit; I see from reading through the thread that this has already been answered a few pages back. It is the date of the default that is the important one.

ladyday

I finally finished cleaning up my credit reports last month after my DRO ended last year. All my default dates were correct and all accounts were showing as settled and £0 outstanding.

However I have just checked Noddle today and I see a new entry from Lowell with a new default added which is dated last year but after the date of my DRO, it also shows a balance outstanding :mad: This balance is the same amount as my Marbles account which was included in my DRO so presumably they have sold the old account on to Lowell.

I have not heard anything from Lowell yet but obviously I want to get this default and balance off my credit report so do I just write direct to them or write to Marbles again? Will Lowell know which account I'm complaining about if I don't have an account number with them? Does anyone have an address for Lowell?

Thanks.

droiderm

Like many on here, I am just beginning the process of cleaning up my files.

I have written to 5 creditors, Lloyds, Co-op, Santander, Next and Egg.

Next replied quickly and they have updated my credit file. Well done Next. Santander next, they are going to update it. Co-op and Lloyds today saying they will update it.

However, Egg haven't replied. Not sure if I expect them to? I don't think they have updated the files, but I read elsewhere people have problems with Egg? I can't find any posts specifically about that. Could someone point me in the direction please? It's possible I used the wrong address - but I know it's early days.

I have just noticed today that Marks and Spencers have the default date a couple of weeks after they should. I wouldn't be too bothered, but might drop them a line as come Febuary, I want it all off!

Thanks

gtanny

Hi, i havent been on this board for a while.

i went BR in jan 11 and was released in aug 11, i checked my file and i still have 3 unsatisfied on my account, 1 from Santander (an old A&L loan) and 2 from Marlin (from the value it seems old Yorkshire bank OD and CC)

i checked it with credit expert and had to pay the £15 to check it as it was the second time i had registered as i did shortly after i was released.

i rang up yesterday to cancel the subscription and they said that if i pay for my discharge cert and email a copy to them they will update my file.

the question i have is; is it worth it as i am guessing they will only update the experian side of things but if i send off the letters myself all 3 credit agency's will be cleared up

i dont mind paying the £15 a month but it seems pointless if its only doing 1/3 of the work and i will still eventually need to send the letters out.

just as a side note, the reason i want this sorting now is i have changed my job and home and despite all the hell i went through building upto the BR i am now in a position where for the first time i am saving for a deposit for a house, with the hope in 5 years i will be able to get around £25-30k saved up for a deposit and once the BR is off my file i will be able to get back into home ownership.

exponential

ladyday wrote: »

I finally finished cleaning up my credit reports last month after my DRO ended last year. All my default dates were correct and all accounts were showing as settled and £0 outstanding.

However I have just checked Noddle today and I see a new entry from Lowell with a new default added which is dated last year but after the date of my DRO, it also shows a balance outstanding :mad: This balance is the same amount as my Marbles account which was included in my DRO so presumably they have sold the old account on to Lowell.

I have not heard anything from Lowell yet but obviously I want to get this default and balance off my credit report so do I just write direct to them or write to Marbles again? Will Lowell know which account I'm complaining about if I don't have an account number with them? Does anyone have an address for Lowell?

Thanks.

I think this is the correct address:

Lowell Portfolio Ltd.
PO Box 172
Leeds
LS11 9WS.

exponential

Originally posted on BR forum..... No answers so I'm posting here instead.


Hi guys.

I have had so many problems getting Virgin Media to correct the information on my CRF's and FINALLY, a breakthrough (or so I think)?.
It has been an ongoing issue since I was discharged 2 years ago.
Basically, I've had an outstanding defaulted balance showing on my CRF from Virgin Media and after numerous letters sent by recorded delivery, at £2.50 a pop I might add, over the last two years, they repeatedly failed to correct any information!

Anyway.....

I got an email alert this morning and checked my files and to my delight, they have corrected the information BUT, to my dismay, the information is incorrect. :mad:

The old information showed this:

Started: 26/04/2006
Default Date: 14/05/2007
Amount: £253
Status: DEFAULT

Then obviously shows all the red "8"'s all the way back to 2006.


The updated information now shows this:

Started: 26/04/2006
Settlement Date: 14/09/2012
Amount: SETTLED
Status: SATISFACTORY

It then shows all green "zero's" all the way back to 2006.


My problem is this. The settlement date shows 14th September 2012 and therefore this "satisfied" credit agreement will now show on my CRF's for the next 6 years from the settlement date which it points out under the section where it says "satisfied".

Normally this wouldn't be a problem but, going off their track record of changing information without warning, they may change it back to a defaulted balance at any point over the next 6 years!!!!
Bear in mind, the original defaulted balance only had 8 months left to run on it...............!!

I want to try for a mortgage after my 6 years of Bankruptcy showing on my CRF's has cleared and if Virgin decide to alter this satisfied account, I will be back to square one and may scupper my chances of getting a mortgage (which will be difficult at best).

Can they do that? Can they change a satified account back to a defaulted account or is that it now, over with??

What should be my next move guys?

Thanks in advance, Mike.

lala9

I was discharged on 19th September this year, when do your CRFs start to show the settlement dates? In other words how quickly should I start this process.

mazman83

lala9 wrote: »

I was discharged on 19th September this year, when do your CRFs start to show the settlement dates? In other words how quickly should I start this process.

It's best to wait 2-3 months before starting you CF clean up just so it gives creditors a chance to update.

samasama

I was declared bankrupt in Sept 2011 and had an automatic discharge last month. I decided to get started on checking my credit file (altho I have no intention of ever getting a credit card, mortgage or loan again in this lifetime!!!!!).

I've got the £2 statutory credit files (well I got the Equifax & Call Credit ones online, the Experian one is going to take longer). There are lots of wrong dates, not settled, etc so I know I have to work my way through it all

So, I have a couple of questions for the wonderful helpful people here (without whom I would probably have gone nuts in the last 2yrs - even though I was mostly just lurking LOL).

1) Is the draft letter mentioned the one in the 2008 thread - or is there a more up to date one?

2) Some of the details show correct dates and current balance at £0, but has a statement balance of the defaulted amount. All the dates are within the right parameters, but surely the statement balance should be the same as the current balance? Should I ask for this to be changed, or does it not matter?

3) A couple of the debts appear to be duplicated - for instance a catalogue account is listed twice, both with Lowell Portfolio 1 Ltd, but with different account numbers (which are starred out with just the last 4 numbers showing - and these account numbers bear no reference to the original debt). Can they do that? Wonder if they declared it twice to the OR?!

4) Where the debts are showing as a debt collection company - do I write to them or to the company that I originally owed money to?

5) Is it worth including a copy of the relevant extract from my credit file with the letter asking them to get it right?

Sorry to bombard you with questions - I just want to get it right first time!