Booking flights from the Uk via US/Aussie Expedia Sites

Sugarplumfairy_2

I now have an email from Expedia to advise me of Itinerary changes .... seat nos have been allocated for the return flight .

Seems as though all is ok ... hopefully as I have now booked hotel.

merlinormartin

Thats great news! ... *wonders why she booked through jetabroad and not expedia *

JoseChungsDoomsday

gah! wish I had read this yesterday would have saved myself £150 :rolleyes:

stoneman

I too got that email from jetabroad so I checked my reservation using there comfirmation number on the Northwest website, and my flights are showing as being confirmed (but no eticket number yet) I think this will be OK mself but if it isn't and they cancel the booking no problems, and I certainly won't be pressing them to honour the booking. We all know it was a glitch as the prices were so low, so in effect we were trying to capitalise on a mistake

mitchg

Oh i will press them as i want my trip to New York now, am quite looking forward to a cheap week away in the Big Apple shame the $ is dropping oh well cant win em all i suppose...

stoneman

Captain, I think we have a problem!!!
this im my email received this morning from Jetabroad

"Further to our last email in regards to your Northwest Airlines booking, we regret to notify you that your current booking request cannot be fulfilled. Jetabroad is a travel agent and displays ticket prices as determined and supplied by the airlines and, in this case, we now have confirmation that the fare pricing did not include a required fuel surcharge. We have still not received any instructions from Northwest as to whether or not they will honour the original price quoted.

We acknowledge your frustration with this situation, but if Jetabroad were to issue your ticket(s), the airline would respond by charging Jetabroad, or you (at check-in) for the missing fuel surcharge. Unfortunately, Jetabroad is left with 3 options:

1. we can issue these tickets if you agree to the additional fuel surcharge
2. we can attempt to extend the ticketing deadline (if your travel date permits) while we await further instructions from Northwest
3. or we will need to cancel your booking.

The fuel surcharge is USD 125.00 per direction, per ticket if you are traveling Via Amsterdam and USD 95.00 per direction, per ticket if you are traveling via another city.

We understand if your decision is to cancel your booking and no cancellation fees will apply.

Should you decide to proceed with the purchase and accept the extra fuel surcharge, please email us with your authorization to proceed.

We look forward to your reply."

Danyúl_II

Sugarplumfairy wrote: »

I now have an email from Expedia to advise me of Itinerary changes .... seat nos have been allocated for the return flight .

Seems as though all is ok ... hopefully as I have now booked hotel.

I had a bit of a problem with my booking with expedia but it seems to be ok now.. I hope..

I held off booking a hostel/hotel just incase, so will get crackin' this week as we're leaving next week for LA!

sca

Hi Everyone,

I got the same message as Stoneman from Jetaround. Any idea where we go from here. Expedia and Bestflight booking shows ETicket againstit, Jetaround does not.

Suggestions that we may get charged at the checkin concerns me. Can NWA do that? Any insiders?

Regards,

sca

merlinormartin

I received the same email from jetabroad .... i'am sill wondering why expedia, zuzi, orbitz all took payment and let the transaction "go through" but jetabroad didnt! do you plan to cancel your order or going to keep it onhold?

surcha

I received the same email from Jetabroad. Is it only them or all of them holding the tickets now????