Booking flights from the Uk via US/Aussie Expedia Sites

worried_now

Oh right so there is not actually any set pattern to it all ...I find it all very strange but if you mention any of that to a supervisor they just tell you every case is different ...As i say i dont understand any of whats going on anymore ..only thing i can do is sit tights and wait i suppose

Timmy

I booked 8 days ago through expedia. No eticket numbers were issued but flight booking was confirmed until yesterday when it changed to 'not booked' on expedias website. Called them up, they said they'd look into it and they just called back to say they won't be honouring the price and I won't be flying. I'm gutted and have lost a lot of money on booked accommodation/concert tickets but there's nothing I can do.

KeithB

WooHoo!!!
eTickets just appeared on NWA website - we're off to LA
Booked with Bestflights Friday eve
Money taken Wednesday

Now over to the other thread to checkout car hire hotels etc.

completely_lost

Well I spoke to Bestflights who are all saying different things.

One consultant was going to email them through to me straight away but I didn't receive anything so I called them up again. This consultant said that she will request that the ticketing department email the etickets to me but they won't be able to do that now because they are closed until Monday now. I said to her that I have been waiting for about a week- why is it taking so long? She said that there was probably something wrong with my email address. I then said that if I received the original confirmation email I doubt that there is anything wrong with my email address.

So in conclusion, I should receive them on Monday and if I don't they will fax it to me as there is something 'wrong' with my email address!

Keith B- Eticket numbers were appearing on nwa website for me on Friday. Have Bestflights actually emailed you your etickets yet though?

blindman

completely_lost wrote: »

Keith B- Eticket numbers were appearing on nwa website for me on Friday. Have Bestflights actually emailed you your etickets yet though?

I'm slightly confused with what your problem is.

If you have the E-ticket number (the 13 digit one) then THAT is your ticket to fly.

There is no need to get an "Eticket" from Bestflights.

What EXACTLY have you got in the way of

NWA "Confirmation number"

E-Ticket number?

My details are

Expedia.com.au itinerary number: 1xxxxxxxxx
Airline ticket number(s): 012-xxxxxxxxxx, 012-xxxxxxxxxx E-ticket number Your "Ticket"
Airline ticketing date: 28-Aug-08
Northwest Airlines confirmation code: Nxxxxx
Air France confirmation code: 2xxxxx

Explained here

worried_now

Im glad you got your numbers keith...And for everybody else who is still waiting ..supervisor at bestflights told me earlier in the week they were waiting for northwest to authorise the tickets for everybody that booked on fri and sat as there was a problem with them ...she told me today they now have that confirmation and there processing the data today so my ticket numbers should appear on northwests site tonight or tomorrow morning ....so will just need to wait and see now have just checked but nothing for me yet but hopefully when i wake up tomorrow they will be there ...:j

completely_lost

Well the problem is that I got those eticket numbers 5 days before Bestflights even took payment from me. Their confirmation email on Friday says that they will issue etickets to me shortly but I haven't received this email.

Maybe I'm being a little paranoid but I just want an email from Bestflights with the eticket numbers to confirm everything has gone through ok! Expedia and Jetabroad customers seem to have received this.

I've got a reservation ID from Bestflights which I can enter on nwa's website and that has details of the booking, eticket numbers and all the passengers. When I click on the eticket receipt the following comes up:

I don;t understand what status means? Is only JFK-AMS the only booked leg?

Flight Origin-Destination Date Fare Basis Code Status NW 8456LHR-AMS13Jan2009 NW 8641AMS-JFK13Jan2009 NW 0054JFK-AMS18Jan2009 AvailableNW 8445AMS-LHR19Jan2009 Base Fare: GBP57.00 Tax:86.80 Tax:42.80 Tax:126.20 E-Ticket Total: AUD379.80

completely_lost

OK that didn't work- It's all in a table and there is a status column. Next to one of the flights it says available but it's blank next to all the other flights

Flight Origin-Destination Date Status
NW 8456LHR-AMS13Jan2009
NW 8641AMS-JFK13Jan2009
NW 0054JFK-AMS18Jan2009 Available
NW 8445AMS-LHR19Jan2009

worried_now

Hi completely lost ..I know what you mean with them as i still have no ticket numbers and feel have had the run around all week ..But supervisor told me this morning they have the clearance to issue everybody there numbers...If there is something you need to know with regards to the flight i would phone northwest reservations and see what they say ..they will be able to tell exactly whats what with the booking as you have ticket numbers ..HTH

blindman

completely_lost wrote: »

Well the problem is that I got those eticket numbers 5 days before Bestflights even took payment from me.

That's not a problem.

Maybe I'm being a little paranoid

Ya think?


I've got a reservation ID from Bestflights which I can enter on nwa's website and that has details of the booking, eticket numbers and all the passengers.

So whats the problem, you are Good to Go!

You are fine