Booking flights from the Uk via US/Aussie Expedia Sites

stoneman

If you have eticket numbers then your booking is cast iron confirmed. You first have a reserved booking, that is when you can look at it on the NWA website using your 6 digit alphanumeric booking reference, but you will see that there is no eticket 13 diget number showing. Once the money is paid to NWA and they accept the booking, that is when you get the eticket number, then you are good to go.

dmg24

For any expedia passengers still worried, just to let you know that I have checked in for my morning flight to LAX. Also spoke to KLM just to confirm that I have an exit row seat. Very friendly, and very helpful.

Next stop LA! x

Danyúl_II

dmg24 wrote: »

For any expedia passengers still worried, just to let you know that I have checked in for my morning flight to LAX. Also spoke to KLM just to confirm that I have an exit row seat. Very friendly, and very helpful.

Next stop LA! x

wooo me too in 5 days!!

worried_now

Glad everything is ok with everybody ..My husband phoned bestflights this morning but still no tickets they dont know when they will get them ..But after he left for work i checked the bank and they have took the money today but he never knew that before he phoned ..I will be phoning soon as was told by them on several occassions the tickets get issued then they take the money anybody else had this problem ??

stoneman

All systems go for jetabroad customers. Received my confirmed booking and etickets this morning. They have been pretty good over this, keeping us informed. As a smaller company than Expedia I guess they were just covering their backs. Also the nice 15% hotel discount voucher as well don't forget.

worried_now

Hi stoneman you will be so glad of this ..If i had not kept phoning bestflights i would be no further forward ..They never even informed any of us what was happening !! Its only cause we demanded to speak with supervisor on wedensday there that we found out !! Which to me thats terrible customer service ..We were also told on several occassions the tickets would be issued then they take payment ..But they have took the payment this morning from my account but told husband this morning we definately will get the tickets but dont know when if only he had checked bank before phoning but he said he didnt think too as was told they couldnt take the money until tickets were issued !! when your payment came out can i ask who it went to ?? Just that noticed with expedia the money went to northwest direct but mine has went to bestflights ..Im starting to worry now ..But glad you all got sorted

Amy83

dmg24 wrote: »

For any expedia passengers still worried, just to let you know that I have checked in for my morning flight to LAX. Also spoke to KLM just to confirm that I have an exit row seat. Very friendly, and very helpful.

Next stop LA! x

I was waiting for you to post (and hoping and praying it was positive) Thanks for letting us know - have a fantastic trip!

:j

19 days for me, and counting!

merlinormartin

They have been pretty good over this, keeping us informed. As a smaller company than Expedia I guess they were just covering their backs

I agree! at first i was pretty annoyed with jetabroad, but looking back they where the only company who actually told us what was happening! i have just sent them a little "thank you"

Dear Jetabroad
Thats great news! Thanks for all your help in getting the flights processed! Its the first time i've booked with jetabroad.com i'll definitly use your company again and recommend your site to others!

Kind Regards

me

worried_now

I agree! at first i was pretty annoyed with jetabroad, but looking back they where the only company who actually told us what was happening! i have just sent them a little "thank you"



That was nice of you to do that ..And im just hoping all the bestflight customers get the same outcome ..Although she assured husband again we would get our tickets but she did not know when !! The thing thats annoying me now is they did always tell us the booking would be ticketed before they took payment but thats not happened ..They have took the payment now but no tickets :x

merlinormartin

im just hoping all the bestflight customers get the same outcome

I think you will, after talking to NWA "several times" they seem to be aware of the "price issues" and plan to honour all the bookings! ... i dread seeing my phone bill! lol