Virgin Media Retention thread

EMcG

Just called up Virgin.

Large BB only (10mg) currently paying £16 a month

contract ends tomorrow

Told them I was thinking of moving to O2

They offered a new 12 month contract - same BB at £13 for six months and then £17 for six months after that

works out at a saving of a quid a month

not great

any thoughts on my next step

happy with the speed just not the price

Alias_Omega

Current deal ends in 32 days..

We are on..

XL Tv Package (i upgraded for the setanta football)
2MB Broadband
Phone line
Free V+ box
Free installation, free hdmi cable etc

Paying £34 a month, was £30 but they increased it.

Then we went with the old V box upstairs, so that was an extra £5 a month.


Looking for a new deal within 30 days, not really interested in any faster BB as dont download anything.

Would like to keep the XL Tv as were use to the music & on demand stuff now. Phone line not essential, so normal package on that too. Upstairs box is not that important, as other 'boxes' are available.

Saeed

EMcG wrote: »

Just called up Virgin.

Large BB only (10mg) currently paying £16 a month

contract ends tomorrow

Told them I was thinking of moving to O2

They offered a new 12 month contract - same BB at £13 for six months and then £17 for six months after that

works out at a saving of a quid a month

not great

any thoughts on my next step

happy with the speed just not the price

They may drop it to £14/month for 12 months if you push them, but I don't think they will go lower than that.

Peter999_2

I phoned up today as I'm just outside my 12 months contract. I'm currently on just the 10 meg broadband.

I asked to cancel and she was literally putting the cancellation through (I would have gone through with it) and then offered me £14.95 for both 10mb and a phone line (free weekend calls) with free installation of the phone. She said it was a lifetime offer as well and it would never go up. Obviously I took the deal and am very happy as the broadband is fab. :money:

ped078

My contract is up at the end of this month, im current paying around £37 for 10mb bb, tv size L and of course the phone line they push on you..

Description Date/period Amount
Telephone Line Rental 17 June - 16 July £11.00
Phone, TV & BB Bundle Saving 17 June - 16 July £-9.50
Talk Weekends 17 June - 16 July £0.00
TV Size: L 17 June - 16 July £11.50

Broadband Size: L 17 June - 16 July £25.00

Basically i dont want the tv or phone, and from what ive read, i should be able to negotiate the BB down to around 16-17 pounds, is that right?

marcellep

ped078 wrote: »

Basically i dont want the tv or phone, and from what ive read, i should be able to negotiate the BB down to around 16-17 pounds, is that right?

Yeah you should be able to, Just call them up

Good Luck

onejontwo

I think £15 is about the norm for 10 meg, but you never know!! There's no harm trying!!

wdyw

ped078 wrote: »

Basically i dont want the tv or phone, and from what ive read, i should be able to negotiate the BB down to around 16-17 pounds, is that right?

Not from my experience. £9 a month for 10meg with no haggling required (deal organised mid June). BB via cable.

reddwarf2002

wdyw wrote: »

Not from my experience. £9 a month for 10meg with no haggling required (deal organised mid June). BB via cable.

Are you taking any other packages with Virginmedia? It's just that I settled eventually for £10 for 6 months then £14 for the last 6 on the standalone BB size Small. They would not budge.

wdyw

reddwarf2002 wrote: »

Are you taking any other packages with Virginmedia? It's just that I settled eventually for £10 for 6 months then £14 for the last 6 on the standalone BB size Small. They would not budge.

nope, just BB.