Virgin Media Retention thread

sillywilly

BrunoM wrote: »

I've been a customer for, I dunno, 5 years or so. But ok, if the only way to get the best deal is not to talk to retentions but to cancel and wait, then - I'll go ahead and do that.

Thanks for the input.

And - I rang the generic number then selected through to "thinking of leaving us" - is there a direct and different number? I'll go search, thanks for the headsup.

Yes - you HAVE to cancel and make a calculated risk. Risk being that you may not be in when they call. Good luck.

BrunoM

What deal did you ultimately end up with, SW? And what process did you go through?

sillywilly

What TV box and Internet modem do you have with them - make, model no etc? If you let me know on here or via PM - will let you know.

Kind of don't want to bite the hand that feeds me if you know what I mean.

Cheers

chopps

Do Sky or any other utility companies operate in a similar way to Virgin where you have to haggle and negotiate to get a reduction ??

ffb4

ffb4 wrote: »

hi just had the call and got:-

1 x hd v+ recording box XL package
1x vm box with xl package
20mb broadband
new all in one vm hub
large phone evening weekend calls
250 min pm to 0870/0845 anytime


all for total charge of 47.24 per month after vat @20%

Good deal?

Just got my contract for above deal and its WRONG in my favour its 43.59 per month for contract term called up they confirmed mounthly charge is £43.59 bargain. guess virgin didnt learn to add up!:rotfl:

sillywilly

chopps wrote: »

Do Sky or any other utility companies operate in a similar way to Virgin where you have to haggle and negotiate to get a reduction ??

Who cares? This is a VIRGIN MEDIA RETENTION thread - the clue is in the title no?

sillywilly

ffb4 wrote: »

Just got my contract for above deal and its WRONG in my favour its 43.59 per month for contract term called up they confirmed mounthly charge is £43.59 bargain. guess virgin didnt learn to add up!:rotfl:

You aren't making sense....

ffb4

sillywilly wrote: »

You aren't making sense....

Ok i will make it simple for you!-

I Get:-

Telephone line rental with evening and calls & 250 min of 08 numbers
Caller Display

20mb Broadband size XL
Virgin Super Hub

V+HD with XL Package
extra V box with XL package

All for £43.59 instead of the £47.24 they told me it would be

chopps

sillywilly wrote: »

I have to say that I am VERY happy with the new deal hammered out for 12 months.

And the deal was ????????????

Why not share it with others who helped you on this thread if it was so good that it has made you so VERY happy ?

sillywilly

ffb4 wrote: »

Ok i will make it simple for you!-

I Get:-

Telephone line rental with evening and calls & 250 min of 08 numbers
Caller Display

20mb Broadband size XL
Virgin Super Hub

V+HD with XL Package
extra V box with XL package

All for £43.59 instead of the £47.24 they told me it would be

You are talking rubbish that doesn't make sense. Hope yr rubbish helps someone.