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Water bills

Archives for September 2015

Failed water meter
Had a meter fitted just over 3 years ago for potential (and achieved!) savings of ~ £300pa. First meter had to be replaced after just a month when I realised it was running backwards !! On Friday,meter reader came and I discovered that this second meter has now stopped working as the latest figure is identical to the…
Annual or Six Monthly Bills?
We have just had our third six monthly water bill and it's estimated! We were made to have a meter installed,which we would have had anyway, so there is no excuse for getting the estimate wrong. On this bill they have charged us for the total usage we had in the first year! The first two bills reflected actual meter…
Harassment from Southern Water
I moved from the UK to Sweden in Feb with my husband and I'm being pursued by Southern water. Only, Southern Water have taken it upon themselves to harass my elderly grandparents at their address with letters addressed to me and my husband. I have no idea how they got their address seeing as I never lived there nor did I…
Anglian Water - Claiming Back Credit
My direct debit always goes up when I do this, it says on the bill the credit is included in the budget plan. What I don't understand is when I claim credit back from Eon my direct debit stays the same, I guess they work things differently I don't know. Is it possible to claim back my credit from Anglian Water without the…
Shared bill dispute with Landlord
Hi, just looking for some opinions/advice on a dispute with my landlord on shared water bills. I have rented a business unit for 4 years and the water is shared with a unit downstairs. A few weeks back someone moved into the unit which had been empty up to this point. I don't see the actual bill but have trusted the…
advice needed concerning water bill
Hi And thanks for reading this post. I was looking for accommodation and a friend offered me the upper floor of his shop, the ground floor he is using as a chemist shop. I moved in to the upper floor, fitted in a cooker, fridge, cupboards etc, and was told there would be no water bill as the chemist and the upper floor are…
Water meter
Hi everyone I'm looking to try and save as much money on my bills as possible so I looked into getting a water meter as it's just myself and my oh at home. I pay a water and a sewerage bill, my question is the quote I received is about £30 less than my water bill but does this include my sewerage bill aswell? If so it's a…
Water meter being fitted on my land which i do not want
today i noticed the cover of the stopcock had been marked, and a letter stating South East Water are going to install a meter. the stopcock is on my land it is about 3inches from my house. i spoke to my neighbour and he said the person who marked the cover , looked at the stopcock had to be replaced so a meter could be…
Anyone had experience with Home Serve?
We know from a neighbour who'd recently dug up their front garden to replace the old lead supply pipe for their water that it's not hugely expensive if you can hire a digger & do the work yourself (which we could) - just inconvenient. So we've had a leaflet from our water supplier inviting us to take Home Serve for 79p per…
Going away. Water bill ?
My home will be empty for several months. Thames water, fixed cost, supplied without a meter. What info will they need for me to save money on my water bill while away? I pay monthly, 10 months of the year.
Overpaid, can I get a refund?
Hi there, I am with Wessex Water and got behind on my payments a few years ago. I finally got it all sorted with them about a year ago and agreed to pay off the arrears at £80 a month, which has been happening ever since without issue. Anyway, I have received my statement today and it shows that I have not only caught up…
Water supply pipe leak advice
We moved into a house in June which is on a water meter. I gave readings after a month just so I get an idea of what charges to expect, this being the first time having had a meter. The united utilities advisor was shocked as they stated that we had used around 160,000 litres of water so they asked us to do some tests,…
Huge water bills
My fianc! and I moved into our flat in November 2014. Our flat has 3 rooms (only 1 bedroom) and no dishwasher. It is in a large building which was recently renovated into 40 or so flats with a shared central boiler. When we moved in we were told the water meters had broken but were intending to be replaced. We have…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Water bills

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